Overview
Skills
Job Details
Atlanta GA
Job Description:
>> Lead the Procure-to-Pay (P2P) functional tower in the S4HANA AMS environment, ensuring timely and high-quality support.
>> Serve as the SME (Subject Matter Expert) for SAP MM, including procurement, inventory management, and invoice verification.
>> Provide functional support and issue resolution across SAP PM (Plant Maintenance), especially where it interfaces with procurement and inventory processes.
>> Manage ticket queues, SLA adherence, root cause analysis, and service improvement plans for the P2P area.
>> Collaborate with cross-functional teams (FI, SD, WM, AribaSRM, Technical) to resolve end-to-end process issues and integration-related challenges.
>> Act as the primary contact point for stakeholders and users for ongoing SAP P2P issues and enhancements.
>> Drive AMS best practices, process standardization, and automation initiatives within the P2P domain.
>> Support minor enhancements, testing, and coordination for S4HANA updates and release cycles.
>> Coach and mentor junior consultants and ensure proper knowledge documentation and transition management.
Requirements:
>> 8-12 years of relevant SAP experience, with at least 3 years as a teamtower lead
>> Deep functional knowledge and hands-on experience in SAP MM (Purchasing, Inventory Management, Release Strategies, Invoice Verification)
>> Solid working knowledge of SAP PM - maintenance planning, work orders, and integration with MM
>> Experience with cross-module integrations, especially with FI (GRIR, invoice processing), SD (third-party procurement), and WM (goods movement)
>> Strong understanding of S4HANA functionalities, Fiori apps relevant to P2P, and differences from ECC
>> Experience in managing AMS processes - ticket lifecycle, SLA, knowledge base, incident vs service request handling
>> Ability to analyze complex business issues, identify root causes, and recommend processsystem improvements
>> Excellent communication and stakeholder management skills
>> Familiarity with ITIL framework and service delivery processes