ServiceNow CMDB Architect

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Asset Management
Auditing
Collaboration
Communication
Configuration Management Database
Continuous Integration
Dashboard
Data Governance
Data Modeling
Database
Design Architecture
Documentation
Enterprise Architecture
IT Management
IT Service Management
Leadership
LinkedIn
Middleware
PDF
Performance Tuning
ServiceNow

Job Details

Job Title: ServiceNow CMDB Architect (9658-1)
Location: Philadelphia, PA (On-site)
Duration: Long-term Contract
Experience Level: Mid-Senior (7+ Years)
Relocation Assistance: Not provided
Total Positions: 1
Submission Notes: Resume must be in PDF format with LinkedIn URL removed.

Job Description:

We are seeking a ServiceNow CMDB Architect to join our team in Philadelphia, PA. This is an onsite role requiring a hands-on expert in ServiceNow CMDB with strong experience in Discovery, integrations, and Now Platform performance.

The ideal candidate will be a technical leader with experience in ServiceNow enterprise architecture, security, database schema design, data modeling, integrations, and middleware. This role involves governance, process ownership, performance optimization, and cross-functional leadership.

Key Responsibilities:

  • Provide technical leadership across ServiceNow CMDB and related platform operations.
  • Lead design, architecture, and implementation of CMDB solutions.
  • Ensure CI data is accurate, current, and available where needed.
  • Define and implement CI data governance processes and auditing mechanisms.
  • Build and monitor CI data health dashboards; resolve quality issues promptly.
  • Support ITSM processes including Incident, Change, and Asset Management.
  • Collaborate on integration strategies with discovery and data ingestion systems.
  • Identify and address gaps in CI classes, attributes, relationships, and metrics.
  • Evaluate enhancement requests and provide scalable, compliant solutions.
  • Execute Health Scans and proactively tune Now Platform performance.
  • Contribute to ServiceNow platform governance and best practice development.

Required Skills:

  • 4 7 years of hands-on experience in ServiceNow.
  • Expertise in CMDB, Discovery, and integration with third-party systems.
  • Solid experience with ServiceNow ITSM and enterprise architecture modules.
  • Knowledge of security, database schema, and data modeling in ServiceNow.
  • Experience in platform performance optimization and Health Scan analysis.
  • Strong documentation and communication skills.
  • Ability to lead and influence teams across IT functions.

Education:

  • Bachelor s Degree in Computer Science, Information Systems, or related field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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