IT Product Owner

Living Our Values
All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Why Join Us?

• Career Growth: Advance your career with opportunities for leadership and personal development.
• Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards
Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The Life
The Vehicle Manufacturing and Delivery Applications Product Owner is a hands-on role responsible for the development and lifecycle management of IT applications that support vehicle processing, manufacturing, and delivery operations at the Vehicle Processing Center (VPC). This includes systems that enable vehicle intake, processing workflows, quality inspections, accessory installation, and delivery scheduling to dealers. The Product Owner collaborates with business stakeholders, SAP functional leads, and technical teams to ensure systems meet operational requirements, are scalable, and adhere to enterprise standards. This role plays a critical part in ensuring timely and efficient vehicle throughput from port to dealer.

As a IT Product Owner you will:

• Develop subject matter expertise in applications supporting VPC operations, including vehicle staging, inspection, quality control, accessory installation, production scheduling, and delivery coordination.
• Reverse engineer and document key custom applications via process flow diagrams and other tools
• Collaborate closely with VPC operations teams to understand end-to-end business processes and translate them into functional and technical system requirements.
• Collaborate and provide excellent customer service to end users by working closely with the business, SAP functional leads, GST DevOps and AMS technical teams
• Prioritize and manage product backlogs for VPC-focused systems; evaluate change requests and enhancements based on business impact and operational urgency.
• Oversee all stages of product creation including design and development
• Define and document user stories, acceptance criteria, and test scenarios that reflect VPC process needs.
• Monitor and evaluate product progress at each stage of the process
• Liaise with the product team and end-users to deliver updates
• Lead sprint planning and agile ceremonies to drive timely execution of manufacturing-supporting IT initiatives.
• Design solutions that integrate well with the various business operations and solutions that are
• Provide application support including analysis, testing, tracking, and problem resolution
• Participate in testing, validation, and implementation of enhancements or new features in VPC systems.
• Research production problems and/or enhancement issues and make appropriate changes to the system. Initiate action and evaluate issues to develop alternative solutions. Apply expert knowledge and experience to resolve problems
• Support the DevOps team to define and document solution architecture as part of a new initiative or enhancement
• Act as recognized leader within the team and subject matter expert for assigned applications
• Manage releases and patches
• Provide change management and training support to ensure successful adoption of updated systems and workflows at the VPC.
• Ensure applications comply with document control and quality assurance procedures, with a focus on reducing manual effort and improving throughput.
• Work under minimal supervision
• Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.
• Review and follow data privacy practices, policies, and guidelines.

What We Need From You

• Bachelor's Degree Req
• 7-9 years years of experience in the field or in a related area or possess an equivalent combination of education and/or experience Required
• 5-7 years of experience in preparing Process and Functional Design documents, along with strong acumen to understand, translate and map business processes Required
• Passion and desire to drive for standardization
• Excellent ability to multi-task assigned duties and applications
• Effectively communicate (both written and oral) complex ideas in a clear and concise manner both verbally and in writing
• Manages complexity and works collaboratively to find solutions and solve problems
• Drives results by consistently achieving completion and closure of tasks, even in the face of obstacles and setbacks
• Adaptive personality and ability to function in a fast-paced environment
• A problem-solving attitude that can adapt to varying timelines
• A strong attention to detail combined with the ability to prioritize tasks
• Strong interpersonal skills; promoting healthy relationships and team dynamics
• Strong ability to plan and align work with a sense of urgency and priority
• Strong ability to provide business insight
• Strong ability to influence organization stakeholders
• Ability to apply common sense.
• DL NUMBER - Driver License, Valid and in State Required

Certificates, Licenses, Registrations*

• Valid Driver's License Required.

Physical Requirements

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the VPC campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

Work Environment

This position is required to work in the office at the Vehicle Processing Center 4 - 5 days a week. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels.

Travel Requirements

The associate will work from the Vehicle Processing Center 4 - 5 days a week and will travel to the Friedkin Corporate Campus for 1 day a week as needed. May occasionally (up to 10% of the time) be required to travel to other sites, including out-of-state, where applicable for business.

Join Us
The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at . We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.