Overview
Skills
Job Details
We are seeking an experienced Business Process Reengineering Specialist (BPRS) to support a high-visibility IT project, focusing primarily on requirements gathering (80%) and training/content creation (20%). The role bridges business, technical teams, and the project management office to support delivery and ongoing support activities, especially using Azure DevOps.
Key Responsibilities:
Lead business process analysis to gather, document, and translate requirements.
Facilitate requirement-gathering sessions with stakeholders and project teams.
Maintain and prioritize the project backlog using Azure DevOps in an Agile environment.
Support development of product roadmaps and process documentation.
Provide mentoring/training to BAs, QAs, and SMEs using provided templates and standards.
Collaborate with UI/UX teams, developers, QA, and other technical staff.
Create and maintain clear, testable documentation (user stories, acceptance criteria, technical documentation).
Assist with build vs. buy analysis and ensure SEM deliverables are aligned.
Ensure cohesive understanding across all stakeholders.
Required Skills & Experience:
5+ years in a training/teaching capacity
5+ years as a Business Analyst SME
5+ years of QA process knowledge
5+ years working with Azure DevOps, including epics/features
Strong understanding of BA, QA, DEV roles
Experience in as-is/to-be process analysis and documentation
Familiar with Agile methodologies and project lifecycle
Strong communication, facilitation, and interpersonal skills
Proficient with tools like FIGMA and Visio
Preferred Qualifications:
3+ years creating product roadmaps
Experience with system testing
Strong problem-solving and strategic thinking skills
Ability to engage both technical and non-technical stakeholders
Experience supporting content creation for training and project artifacts