Overview
On Site
Hybrid
BASED ON EXPERIENCE
Contract - W2
Skills
VENDOR MANAGEMENT
VENDOR RELATIONSHIP
IT PROCUREMENT
IT SERVICES
IT CONSULTING
SOFTWARE LICENSE
SOFTWARE LICENSING
CLOUD SERVICES
SLA
KPI
METRICS
Job Details
DPP is seeking an IT Vendor Manager for an opportunity in Des Moines, Iowa.
Work arrangement:
Click the apply button or contact our recruiter Kenny at to learn more about this position (#25-00740).
Work arrangement:
- Hybrid: Onsite Wednesdays
- W2 position; 5 months
- Candidates local/regional to Des Moines, IA.
- This role will focus on managing vendor relationship, contract, performance and compliance in alignment with state IT standard and strategic goals.
- This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives.
- The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation.
- IT Vendor Relationship Management
- Develop and maintain strong relationships with key IT vendors and service providers.
- Serve as the escalation point for vendor-related issues and disputes.
- Facilitate regular vendor performance and business reviews.
- IT Agreement and SLA Oversight
- Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
- Ensure alignment with legal, financial, and operational standards.
- Monitor compliance with SLAs, KPIs, and contractual obligations.
- Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
- IT Financial and Risk Management
- Track vendor spend and ensure alignment with IT budgets and forecasts.
- Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
- Support audits and compliance initiatives related to vendor engagements
- Change and Issue Management
- Log and track vendor-related issues, escalations, and change requests.
- Coordinate resolution of service disruptions or contract disputes.
- Document change control approvals for IT services or infrastructure.
- Stakeholder Communication
- Schedule and document vendor meetings, demos, and onboarding sessions.
- Communicate vendor updates, risks, and contract changes to stakeholders.
- Graduation from an accredited four-year college or university and a minimum of two (2) years of full-time relevant work experience.
- Manage vendor relationships for software, hardware, cloud services, and IT consulting engagements (3 years)
- Experience tracking SLAs, KPIs, and risk metrics; initiating corrective actions for underperformance
- Knowledge of IT procurement standards, including cybersecurity, data privacy, and accessibility
- Ability to develop and maintain a strategic vendor portfolio aligned with the agency s IT roadmap
- Conduct market research to identify emerging technologies and qualified vendors
- Benchmark vendor pricing and service levels against industry standards to ensure value for money
Click the apply button or contact our recruiter Kenny at to learn more about this position (#25-00740).
Authorized US Worker - Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
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