IT Specialist - Level II

  • Slinger, WI
  • Posted 1 day ago | Updated 8 hours ago

Overview

On Site
USD 60,000.00 - 80,000.00 per year
Full Time

Skills

Manufacturing
Laptop
Printers
Network
Documentation
Process Improvement
Collaboration
Technical Support
Microsoft Windows
Problem Solving
Conflict Resolution
Communication
Microsoft Office
Microsoft Exchange
Microsoft SharePoint
Microsoft Azure
Enterprise Resource Planning
Cloud Computing
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

Join a well-backed, growing manufacturing company as a Level 2 IT Support Specialist! You'll be part of a small, local IT team with the advantage of support and collaboration from other company locations. This is a hands-on role where your troubleshooting skills and IT support experience will shine, and you'll also get the opportunity to work with enterprise systems including ERP and cloud platforms.

What You'll Do:
  • Provide Level 2 support for desktops, laptops, printers, and network connectivity issues
  • Troubleshoot Microsoft 365 apps and basic Azure-related tasks
  • Support local and remote users, escalating complex issues as needed
  • Assist in ERP system support and participate in related projects
  • Maintain documentation and contribute to process improvements
  • Collaborate with the broader IT team across company sites


Requirements

What You Bring:
  • 2-4 years of IT support experience in a Windows environment
  • Strong problem-solving and communication skills
  • Experience with Microsoft 365 (Exchange, Teams, SharePoint)
  • Familiarity with Azure AD is a plus
  • Exposure to ERP systems is a bonus, or an interest in learning
  • A team-first attitude and a desire to grow with a stable company

Why Join Us?
  • Competitive salary and benefits
  • Financially backed and committed to growth
  • Opportunity to work on diverse systems, including ERP and cloud tech
  • Be part of a supportive and close-knit IT team


Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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