Capability Manager x2

Job#: 3009619

Job Description:
Senior Capability Manager

Location: Telecommute

Contract: Through End of Year (High likelihood of extension)
Project Overview

This role supports the build and implementation of a system designed for Home and Community users to engage with members in care management programs.
Team Structure

• Size: 20 members
• Composition: All team members are Capability Managers focused on requirements gathering, project management, and go-live coordination with technology partners.
• Skill Set: Business-side capability management (no developers or technical PMs).

Interview Process

• Format: Video
• Rounds: 2
• Technical Level: Non-technical

Key Responsibilities

• Develop and implement operational business requirements, including technology needs, to ensure optimal design.
• Align business strategy with product design, development, and lifecycle management.
• Deliver sustainable, financially sound solutions that enable successful product delivery and internal performance.
• Represent and communicate vision and scope to working teams; support prioritization of capabilities.
• Lead generation of product design and experience requirements.
• Drive stakeholder discussions to capture requirements and ensure alignment.
• Translate capabilities into features and working products.
• Manage timelines and schedules for product requirements and implementations.
• Ensure operational readiness during execution phases.
• Partner with leadership on technology expansion decisions.
• Work cross-functionally to understand complex business models and analyze performance data.
• Act as liaison between executive leadership and operational partners.

Required Qualifications

• Undergraduate degree or equivalent experience.
• 5+ years in healthcare, managed care, health insurance, or related data/business operations.
• Strong leadership in cross-functional environments.
• Critical thinking, analytical, and problem-solving skills.
• Excellent prioritization, organization, and communication abilities.
• Experience influencing and driving performance in direct and matrixed settings.
• Ability to facilitate process discussions and impact analysis.
• Skilled in developing program artifacts (use cases, project plans, financial assessments).
• Strong presentation skills for executive and C-suite audiences.

Preferred Qualifications

• Experience writing clear, detailed requirements.
• Research skills for business and user needs.
• Familiarity with development methodologies.
• Background in Enterprise Clinical Services.
• Process design experience.
• Strong financial acumen.
• Ability to influence without formal authority.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.