Overview
On Site
$0.00/-
Contract - W2
Contract - to 2026-02-13
Skills
Tableau
Reporting
Requirements Elicitation
Collaboration
Data Visualization
Database Administration
Management
FOCUS
Dashboard
Scalability
Usability
Job Details
Summary: The main function of this role is to develop a unified and efficient reporting system for Customer Success (CS) teams, ensuring alignment with official measurement metrics and providing consistent dashboard visibility across all levels of the organization. Responsibilities center on gathering requirements, creating actionable and user-friendly dashboards, and fostering collaboration with stakeholders to design impactful visualizations. The role requires expertise in data visualization tools and database management, an understanding of customer success metrics, and the ability to manage stakeholder relationships effectively. The position will focus on creating dashboards that track adoption, retention, churn, and renewals while ensuring scalability and usability for multiple audience levels.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.