Overview
On Site
USD 24.70 - 28.60 per hour
Full Time
Skills
Attention To Detail
Microsoft
Technical Support
Network
Collaboration
Remote Support
Management
Active Directory
Dell
Computer Hardware
Backup
Data Recovery
Cisco
Citrix
Configuration Management
Database
Problem Solving
Conflict Resolution
Customer Service
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will provide technical support across multiple locations, ensuring seamless operation of both hardware and software systems. This position is ideal for a detail-oriented individual with experience in Microsoft environments and a passion for problem-solving.
Responsibilities:
Provide technical support for desktop systems across various locations, ensuring timely resolution of issues.
Manage and troubleshoot Active Directory, ensuring proper access and security protocols.
Configure, maintain, and support both Apple and Dell hardware devices.
Implement and oversee backup technologies to safeguard data across systems.
Administer Citrix and Cisco technologies to maintain network efficiency and reliability.
Conduct regular updates and maintenance of computer hardware to ensure optimal performance.
Collaborate with team members to manage configuration settings and uphold system standards.
Utilize database tools to monitor and address system alerts effectively.
Deliver excellent customer service by addressing technical concerns promptly and professionally.
Document technical processes and solutions for future reference and streamlined operations.
Requirements
Proven experience in desktop support and troubleshooting across multiple locations.
Proficiency in managing Active Directory and related security settings.
Hands-on experience with Apple devices and Dell hardware.
Familiarity with backup solutions and data recovery processes.
Strong knowledge of Cisco and Citrix technologies.
Ability to perform configuration management and maintain system standards.
Competence in working with databases and monitoring system alerts.
Excellent problem-solving skills and customer service orientation.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will provide technical support across multiple locations, ensuring seamless operation of both hardware and software systems. This position is ideal for a detail-oriented individual with experience in Microsoft environments and a passion for problem-solving.
Responsibilities:
Provide technical support for desktop systems across various locations, ensuring timely resolution of issues.
Manage and troubleshoot Active Directory, ensuring proper access and security protocols.
Configure, maintain, and support both Apple and Dell hardware devices.
Implement and oversee backup technologies to safeguard data across systems.
Administer Citrix and Cisco technologies to maintain network efficiency and reliability.
Conduct regular updates and maintenance of computer hardware to ensure optimal performance.
Collaborate with team members to manage configuration settings and uphold system standards.
Utilize database tools to monitor and address system alerts effectively.
Deliver excellent customer service by addressing technical concerns promptly and professionally.
Document technical processes and solutions for future reference and streamlined operations.
Requirements
Proven experience in desktop support and troubleshooting across multiple locations.
Proficiency in managing Active Directory and related security settings.
Hands-on experience with Apple devices and Dell hardware.
Familiarity with backup solutions and data recovery processes.
Strong knowledge of Cisco and Citrix technologies.
Ability to perform configuration management and maintain system standards.
Competence in working with databases and monitoring system alerts.
Excellent problem-solving skills and customer service orientation.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.