Overview
On Site
Full Time
Skills
RTC
Productivity
Product Management
Presentations
Partnership
Program Management Office
SOW
Licensing
Documentation
Bill Of Materials
Estimating
Hardware Support
Enhanced 9-1-1
VoIP
Cisco
Genesys
System Integration Testing
Testing
Scripting
Program Management
Reporting
Communication
Microsoft PowerPoint
Microsoft Visio
Management
Network
Computer Networking
SIP Trunking
RTP
RTCP
ISDN
H.323
H.248
Cloud Computing
Codecs
QoS
LAN
WAN
Switches
Routers
Systems Architecture
Analytical Skill
SBC
SIP
TDM
Business Analytics
Business Analysis
Telecommunications
Computer Science
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 3016738
Job Description:
Job Title: Network / System Engineer II
Duration: 12 Months Contract Role
Location: Charlotte, NC (Hybrid 3 days Onsite)
Summary
Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position will reside in the Voice Access and Security Services Engineering team, directly supporting Architecture and Engineering functions for collaboration and productivity products and solutions.
The resource in this position will be responsible for:
Product Management Lifecycle program schedules and tasks
Communication materials for senior leadership
Engineering documentation for fast-moving programs
Partnering with technical resources while delivering presentations and program management details to C-Level executives
Key Responsibilities
Provide program guidance and develop program timelines from an engineering perspective in partnership with the program management office
Develop ROM/SOW quotes for projects, including equipment placement and licensing
Assist in the development of project supporting documentation such as Bill of Materials (BOMs), cost estimates, and equipment placement requests
Directly support business-initiated projects
Communicate program status and open issues with leadership
Provide local software and hardware support for complex integrated configurations including:
Session Border Controller (SBC)
Security Services
E911
SIP and Session Management
LAN/WAN, VoIP, Toll-Free Engineering
Integrations with Avaya, Cisco, and Genesys
Complete SIT testing, document results, and develop/write scripts, MOPs, and low-level designs for implementation and configuration
Required Professional Competencies (Must Haves)
Experience in program communication and program management
Excellent customer service skills including reporting, organization, written and oral communication, and task prioritization
Strong communication skills; proficiency in PowerPoint, Visio, and structured program updates
Highly motivated and self-directed individual
Experience with configuration and support in a complex multi-layered network environment
Ability to participate in cross-functional teams and work effectively in geographically dispersed teams
Experience working under tight deadlines and high-pressure environments
Technical Competencies
Telecommunications Experience: 10+ years
Networking Experience: 3-5 years in LAN/WAN
Strong knowledge of session border controllers (SBC) and SIP Trunking at a carrier level
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGoogle Cloud Platform, codecs
Experience with QoS configurations, jitter analysis, tuning, and bandwidth analysis
Knowledge of LAN/WAN communications, switches, and routers
Extensive knowledge of call flows, system architecture, design principles, and implementation
Excellent troubleshooting and analytical skills
Ability to quickly learn new technologies and procedures and train others
Strong knowledge of Ribbon 7k SBC and SIP/TDM Trunking
BA or BS in Telecommunications, Data Communications, or Computer Science
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Title: Network / System Engineer II
Duration: 12 Months Contract Role
Location: Charlotte, NC (Hybrid 3 days Onsite)
Summary
Looking for a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position will reside in the Voice Access and Security Services Engineering team, directly supporting Architecture and Engineering functions for collaboration and productivity products and solutions.
The resource in this position will be responsible for:
Product Management Lifecycle program schedules and tasks
Communication materials for senior leadership
Engineering documentation for fast-moving programs
Partnering with technical resources while delivering presentations and program management details to C-Level executives
Key Responsibilities
Provide program guidance and develop program timelines from an engineering perspective in partnership with the program management office
Develop ROM/SOW quotes for projects, including equipment placement and licensing
Assist in the development of project supporting documentation such as Bill of Materials (BOMs), cost estimates, and equipment placement requests
Directly support business-initiated projects
Communicate program status and open issues with leadership
Provide local software and hardware support for complex integrated configurations including:
Session Border Controller (SBC)
Security Services
E911
SIP and Session Management
LAN/WAN, VoIP, Toll-Free Engineering
Integrations with Avaya, Cisco, and Genesys
Complete SIT testing, document results, and develop/write scripts, MOPs, and low-level designs for implementation and configuration
Required Professional Competencies (Must Haves)
Experience in program communication and program management
Excellent customer service skills including reporting, organization, written and oral communication, and task prioritization
Strong communication skills; proficiency in PowerPoint, Visio, and structured program updates
Highly motivated and self-directed individual
Experience with configuration and support in a complex multi-layered network environment
Ability to participate in cross-functional teams and work effectively in geographically dispersed teams
Experience working under tight deadlines and high-pressure environments
Technical Competencies
Telecommunications Experience: 10+ years
Networking Experience: 3-5 years in LAN/WAN
Strong knowledge of session border controllers (SBC) and SIP Trunking at a carrier level
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGoogle Cloud Platform, codecs
Experience with QoS configurations, jitter analysis, tuning, and bandwidth analysis
Knowledge of LAN/WAN communications, switches, and routers
Extensive knowledge of call flows, system architecture, design principles, and implementation
Excellent troubleshooting and analytical skills
Ability to quickly learn new technologies and procedures and train others
Strong knowledge of Ribbon 7k SBC and SIP/TDM Trunking
BA or BS in Telecommunications, Data Communications, or Computer Science
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.