Overview
On Site
$80 - $100
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
No Travel Required
Skills
Agile
Budget
Budget Management
Configuration Management
PMP
Portfolio Management
Project Management
Resource Management
Mentorship
PMO
ServiceNow
Scrum
Roadmaps
Reporting
Leadership
Change Management
ITIL
Capital Budgeting
Program Management
Job Details
Job Title: ServiceNow Program Director
Locations: Jersey City, NJ // Dallas, TX // Chicago, IL // San Francisco, CA // Cincinnati, OH
Duration: 6 Months + Possible Extension
As a ServiceNow Program Director, you will play a key role will be managing a talented group of Solution Architects, Platform Architects leading ServiceNow transformation programs. This team is responsible for driving, through best-in-class program management, you will be instrumental in delivering some of the most innovative and cutting-edge technologies, products to market.
Must Have skills- CIS/CSA - Program Management, PMP, Scrum Master
Required Qualifications:
- Experience: 12+ years of Project/Program management experience
- Project/Program experience in a large (ideally global) Enterprise Tech or Global Enterprise setting
- Proven experience guiding teams and influencing stakeholders at an executive level.
- Deep understanding of project, program, and portfolio management concepts, methodologies, and best practices.
- Ability to develop and implement functional strategies and policies that support the PMO's vision.
- Experience with capital planning, budget management, and financial reviews for large-scale initiatives.
- Strong ability to communicate effectively and build relationships with various departments and principals
Qualifications:
- Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations.
- Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills.
- PMP, Scrum Master, ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred.
- ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
Key Responsibilities:
- Track and report on portfolio performance, key performance indicators (KPIs), and other metrics to guide data-enabled outcomes for the executive team
- Ensure all projects and programs align with and support the company's overall mission and long-term business goals.
- Portfolio governance
- Guide the process for evaluating, prioritizing, and approving new initiatives, and maintain the overall portfolio roadmap.
- Financial and resource management
- Oversee capital planning, budget allocation, and resource management to ensure investments deliver maximum business value and ROI.
- Process and methodology development
- Establish and maintain standard project management methodologies, governance structures, and best practices across the organization
- Risk and change management
- Manage and escalate portfolio-level risks and obstacles that could impact strategic initiatives.
- Stakeholder management
- Act as a strategic advisor to executives, providing guidance on investments and reporting on portfolio status, risks, and issues.
- Direct, mentor, and develop the PMO team, including project and portfolio owners, to build organizational capability.
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