Overview
On Site
Full Time
Skills
Curriculum
Evaluation
Training
Quality Assurance
System On A Chip
Threat Analysis
.NET
Mentorship
Presentations
Management
Cyber Security
Regulatory Compliance
Hardening
Network Operations
Operating Systems
Security Operations
Amazon Web Services
Microsoft Azure
Google Cloud Platform
Google Cloud
IT Security
Incident Management
Collaboration
ITIL
Network+
SEC
Certified Ethical Hacker
Military
Decision-making
Privacy
Legal
Job Details
Job Description
Senior Cyber Defense Ops Specialist
The Senior Cyber Defense Operations Tactical Support Specialist will be a key contributor within the Cyber Security and Resilience (CS&R) Cyber Defense team and will be responsible for working closely with all the Cyber Defense Teams, as well as commercial vendors and other Citizens Bank functional teams.
In this role, you will be responsible for (but not limited to):
Delivery of initial training to newly hired SOC analysts, and targeted training thereafter
Review and refine existing cyber defense training curriculum based on NIST/NICE framework to reflect changes in organizational security policies, regulations and compliance requirements
Assist in evaluation of security toolsets utilized by the Cyber Defense SOC Analysts
Collaborate with the Cyber Defense Management Team to identify training needs and skill gaps within the SOC Analysts
Execute a ticket quality assurance review of tickets worked by the SOC analysts and provide constructive feedback on areas of improvement required.
Performing ongoing monitoring and threat analysis, analyzing logs, net flow data, and packet capture
Mentor junior staff on a team of security and technical professionals
Identifying potential IT security incidents and calling out information to appropriate Incident Response senior staff
Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques
Using information from cyber security tools and processes, assessing potential security and business impacts while presenting recommendations to management
Proactively protecting, monitoring, investigating, and resolving threats to secure user environment and company assets
Experience and Skills:
3 years' experience in the cyber security industry with experience in cyber security operations, systems compliance and hardening, network operations, and / or operational support roles
Knowledge of enterprise logging, including application, OS, and security technology logging
Demonstrated understanding of various operating systems with an emphasis on Security Operations
Experience with AWS/Azure/Google Cloud
Experience with computer security incident handling, coordination, and response
Education, Certifications and/or Other Professional Credentials:
Bachelor's Degree (Security / IT Related) or equivalent combination of experience
A combination of relevant industry certifications including, but not limited to ITIL Foundations, CCP, Net+, Sec+, CEH, etc.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family statparenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Senior Cyber Defense Ops Specialist
The Senior Cyber Defense Operations Tactical Support Specialist will be a key contributor within the Cyber Security and Resilience (CS&R) Cyber Defense team and will be responsible for working closely with all the Cyber Defense Teams, as well as commercial vendors and other Citizens Bank functional teams.
In this role, you will be responsible for (but not limited to):
Delivery of initial training to newly hired SOC analysts, and targeted training thereafter
Review and refine existing cyber defense training curriculum based on NIST/NICE framework to reflect changes in organizational security policies, regulations and compliance requirements
Assist in evaluation of security toolsets utilized by the Cyber Defense SOC Analysts
Collaborate with the Cyber Defense Management Team to identify training needs and skill gaps within the SOC Analysts
Execute a ticket quality assurance review of tickets worked by the SOC analysts and provide constructive feedback on areas of improvement required.
Performing ongoing monitoring and threat analysis, analyzing logs, net flow data, and packet capture
Mentor junior staff on a team of security and technical professionals
Identifying potential IT security incidents and calling out information to appropriate Incident Response senior staff
Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques
Using information from cyber security tools and processes, assessing potential security and business impacts while presenting recommendations to management
Proactively protecting, monitoring, investigating, and resolving threats to secure user environment and company assets
Experience and Skills:
3 years' experience in the cyber security industry with experience in cyber security operations, systems compliance and hardening, network operations, and / or operational support roles
Knowledge of enterprise logging, including application, OS, and security technology logging
Demonstrated understanding of various operating systems with an emphasis on Security Operations
Experience with AWS/Azure/Google Cloud
Experience with computer security incident handling, coordination, and response
Education, Certifications and/or Other Professional Credentials:
Bachelor's Degree (Security / IT Related) or equivalent combination of experience
A combination of relevant industry certifications including, but not limited to ITIL Foundations, CCP, Net+, Sec+, CEH, etc.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family statparenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
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