Overview
Hybrid
$20 - $33.18
Contract - W2
Contract - 18 Month(s)
No Travel Required
Skills
LOA
leaves of absence
MS Suite
Oregon leave
Job Details
What we’re looking for:
- Attention to detail, show good judgement, know when to escalate problems or concerns
What you’ll be doing:
- Answer TM leave questions utilizing strong knowledge of CA, OR and Federal leave laws.
- Provide TM paperwork to apply or extend leave.
- Verify supporting documentation meets compliance, deadlines and is secured for privacy purposes. Ensure TMs are put on LOA in WD and are also keyed upon return.
- Follow up on missing information, clarification of doctor’s directions, etc.
- Research and resolve any pay issues that exist in a timely manner to meet the TM needs.
- Ensure timesheets are accurately completed.
- Document SOPs for the processes that are also compliant with each contract.
Qualifications:
- Strong LOA knowledge (how Federal and State laws apply)
- Strong follow up and communication skills
- Good organization
- Good customer service skills
Added bonus if you have (Preferred):
- Administer a union contract, Oregon leave knowledge
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