Overview
Skills
Job Details
Product Manager
Mountain View, CA (Hybrid)
Workforce Scheduling
- Product Vision & Roadmap Contribution: Help define and execute key components of the vision and strategic roadmap for the Workforce Scheduling Platform, ensuring alignment with broader Customer Success goals.
- Complex Problem Identification & Solution Definition: Identify and break down complex expert scheduling pain points and operational inefficiencies, translating them into clear, actionable product requirements and effective solutions.
- Feature Ownership & Delivery: Drive the end-to-end delivery of significant platform features, collaborating closely with engineering, design, and data science teams to ensure high-quality, scalable solutions.
- Advanced Data-Driven Decision Making: Utilize strong data and analytical skills to deeply understand scheduling patterns, measure product performance, and make highly informed decisions that significantly improve efficiency and satisfaction.
- Cross-Functional Leadership & Collaboration: Proactively partner with various stakeholders across different teams and functions to gather requirements, manage complex dependencies, and ensure successful, impactful product launches.
- Innovation & AI/ML Exploration: Actively explore and recommend new technologies and approaches, particularly in optimization and AI/ML, to enhance scheduling intelligence and automation, contributing to the strategic direction.
Qualifications:
- 7+ years of direct Product Management experience - designing and delivering world-class software products, ideally with a strong focus optimization or complex operational systems.
- Proven ability to navigate, influence, and manage stakeholders in a complex, matrixed organization, often across multiple teams.
- Demonstrated experience managing the end-to-end product lifecycle for backend platform and front-end products
- Strong project management and program leadership skills
- Strong SQL and/or analytical skills to extract deep insights, model data, and inform strategic product decisions.
- Ability to clearly articulate problems that need to be solved, define KPIs to measure impact, and work with engineers and analysts to ensure delivery of those KPIs
- A successful history of delivering customer-driven products that create excellent customer experiences and drive measurable business outcomes.
- Bachelors in Computer Science, Engineering, Operations Research, or a related technical field.
- Demonstrated familiarity with AI/ML concepts, including prompting and practical usage, with a clear understanding of how to apply these technologies to solve complex scheduling challenges.
Adjusted Requirements Product Manager
Real Product Sense-problem framing and solution
- Frame problems around user needs and context.
- Can pinpoint the problem.
- Identify personas and pain points clearly.
- Propose specific, actionable solutions (not just generic process steps).
- Show how solutions tie back to user value and business impact.
- Solution should be towards solving the problem.
- Think in terms of tradeoffs: features vs. timeline, engineering effort vs. ROI, etc.
- Should be able to relate tradeoffs in terms of prioritization.
- Needs to be able to identify personas and tie back to them.
- Identified KPI should be relevant.
Strong Communication & Structured Thinking
- Organized, direct, and concise responses without much coaching.
- Ability to stick to the actual question being asked without wandering.
- Use of a structured framework (e.g., problem personas solutions tradeoffs outcomes).
- Comfort making assumptions when requirements are vague, rather than waiting for nudges.
- Must be able to direct the conversation.
- Technical & AI Familiarity - GenAI
- Enough working knowledge of AI concepts to hold a credible product conversation (e.g., difference between training vs. tuning, what RAG pipelines are).
- Avoid misusing foundational AI concepts when framing solutions.
Alchemy: Transforming Your Professional Vision into Reality
Since our inception in 2013, Alchemy has been dedicated to reshaping organizational performance through innovative IT services. With a vision to empower businesses seeking a transformative edge, we ve positioned ourselves at the forefront of digitization and software modernization.
Our name reflects our mission: to transmute technology into gold-standard solutions for our esteemed clients. We proudly serve a diverse range of sectors, including IT and ITES, BFSI, Telecom and Media, Automotive, Manufacturing, Energy, Oil and Gas, Real Estate, Retail, Healthcare, and more.
With a global footprint spanning the USA, India, Europe, Canada, Singapore, Japan, and parts of Central and West Africa, we harness a unique blend of competencies, frameworks, and cutting-edge technologies. Together, we drive growth and innovation across industries, helping organizations turn their visions into reality.
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