We are seeking an experienced Tech Lead to join our high-caliber Product Serialization IT Support team supporting the Enterprise DSCSA Program. In this role, you'll be responsible for guiding a large team of Production Support Engineers and Analysts to develop, execute, and support innovative solutions supporting the DSCSA program. In this role, you will build relationships across business and IT leadership teams, enterprise architecture, and key stakeholders.
DSCSA (Drug Supply Chain Security Act), enacted by Congress on November 27, 2013, outlines steps to achieve interoperable, electronic tracing of products at the package level to identify and trace certain prescription drugs as they are distributed in the United States. Aimed to enhance FDA's ability to help protect consumers from exposure to drugs that may be counterfeit, stolen, contaminated, or otherwise harmful. These requirements will also improve detection and removal of potentially dangerous drugs from the drug supply chain to protect U.S. consumers. Additionally, the DSCSA directs FDA to establish national licensure standards for wholesale distributors and third-party logistics providers, and requires these entities report licensure and other information to FDA. As one of the largest nationwide wholesalers we have a significant obligation and commitment to this regulatory statue are requirements.
What Application Development & Maintenance contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
Responsibilities- Provide run support of applications by working with Cardinal Health infrastructure, cloud, database, network, security, other shared services teams
- Work closely with other senior tech leads, software engineers, functional & validation leads, SaaS solution providers, and managed services partners
- Monitor system health and review alerts
- Guide team to analyze production issues through the full tech stack, including firewall/networking, database, application, and middleware layers using tools like Splunk and Dynatrace. Zero in on the scope and scale of an issue, clarify business and technical impacts, get to root cause, identify permanent corrective actions, mitigate production issues, develop workarounds, clean up issues and communicate effectively with business and IT partners about the issues.
- Lead analysis on SRTs to restore services after a production outage
- Identify, document, and implement best practices for the team
- Design, develop, and deploy software code and solutions that comply with all applicable standards and regulations
- Manage technical documentation
- Understand business requirements and work to achieve the scalable solutions
- Develop and implement software solutions by either using out of the box configuration, process extensions, custom code/ scripts
- Design, write, and debug Java code and Python scripts
- Partner with business to prepare, review, and execute data updates
- Perform manual data extracts
- Write and analyze SQL queries and troubleshoot data issues
- Perform design and code peer reviews
- Provide technical guidance on Production incidents, defects, enhancements, and build projects
- Assist with development of our technology multi-year roadmap
- Coach and mentor more junior colleagues on the team
Qualifications- 5-8 years of experience including IT Production Support work, preferred
- Bachelor's degree in related field, or equivalent work experience, preferred
- Excellent oral and written communication skills, including the ability to clearly and effectively translate technical topics into business-friendly messaging
- Strong critical thinking, analytical, troubleshooting, and problem-resolution skills
- Experience working with Java and J2EE web services
- Working with Tanzu/PCF and Kubernetes services
- Experience working with and maintaining Google Cloud Platform cloud assets
- Solid experience using Splunk and Dynatrace for troubleshooting and analysis. Experience building dashboards is a plus.
- Experience writing and performance-tuning SQL queries is desired. Postgres DB experience is a plus, but not required
- Experience writing, maintaining, and troubleshooting Python scripts
- Other tools/technologies desired: Apigee, Kafka, Boomi, ServiceNow, Github, JIRA
- Agile methodology experience
- Familiarity with ITSM best practices.
- Strong change management skills and experience
- Strong curiosity and desire to learn new technologies
What is expected of you and others at this level- Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
- May contribute to the development of policies and procedures
- Works on complex projects of large scope
- Develops technical solutions to a wide range of difficult problems
- Solutions are innovative and consistent with organization objectives
- Completes work; independently receives general guidance on new projects
- Work reviewed for purpose of meeting objectives
- May act as a mentor to less experienced colleagues
Anticipated salary range: $123,400 - $176,300
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 11/09/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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