Customer Support Engineer

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Linux
Java
Oracle
GitHub

Job Details

The following requirement is open with our client.

Client : TCS

Title : Customer Support Engineer

Location : Seattle, WA

Duration : 12Months

Detailed Job Description:

The Customer Support Engineer will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on Reliance product

Responsible for addressing customer issues and concerns with power systems

5 years of experience with LINUX and Windows Operating Systems

5 years of experience with C, Java & Oracle Database.

SQL, shell scripting, ability to read and interpret logs & debug files

Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc. Hands on Experience in GitHub and ClearCase

5 years experience on Realtime or Mission Critical Systems

Must have experience in picking up and installing fixes on live customer systems

Proven track record of problem analysis, identification and resolution

Strong troubleshooting & debugging skills

Good communication skills (verbal and written)

MS office applications (Word, PowerPoint, Excel) and MS Outlook competency

Reliance (Formerly known as XA/21) experience

Object-Oriented programming techniques, Oracle, and/or system administration, is a plus

Must skills:

Linux

Java

Oracle

GitHub

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