NG911 Telephony SME

  • Albany, NY
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Cisco
Communication
IP PBX
Infrastructure Architecture
Routing
Telephony
Testing
Static Timing Analysis

Job Details

NG911 Telephony SME
Brooklyn NY
12+ Months Long Term Contract

Mandator Skills & Experience:
Note: Candidates who do not have the mandatory skills and experience will not be considered
Minimum 12 years of experience in a particular technical and/or business application, product, platform, or methodology.
Develop and maintain call-flow diagrams, signaling validation scripts, and interoperability matrices across PSAC I, PSAC II, and vendor sites.
Collaborate with MSCI, Motorola, NICE, Cisco, and telecom carriers to resolve interoperability, signaling, and audio quality issues.
Support testing, troubleshooting, and cutover events involving critical voice infrastructure.
Design and validate call routing workflows per NENA STA-010, STA-012, and STA-019 standards.
Configure and analyze SIP messages, SDP negotiation, and trunk performance across SBCs and gateways.
Maintain mappings between ESRP, BCF, and CHS components for voice, text, and multimedia calls.
Ensure correct implementation of ECRF/LVF call routing functions for location-based dispatching.
Work with network and integration engineers to ensure ESiNET-level QoS, DSCP tagging, and failover routing.
Validate carrier connectivity for private IP trunk services.
Support call path redundancy testing and performance benchmarking between PSAC I, PSAC II, and NGCS vendor data centers.
Analyze SIP traces, CDRs, and packet captures to validate system behavior under load and failover.
Collaborate with the Lead Test Engineer to develop test scripts and call-flow verification plans for production readiness.

Desirable Skills & Experience:
Excellent communication and clear business writing skills as well as interpersonal skills.
Knowledge of public safety environments
Design skills in IP voice management, auditing, and monitoring.
Knowledge of Logging and Recording technologies and techniques for legacy and IP PBX’s.
Industry experience to interact fluently w/ both internal and external partner organizations across variety of services and troubleshooting sessions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.