Overview
On Site
$35.0000 - $50.0000
Full Time
Skills
ServiceNow
Power BI
Job Details
Job Details:
Position Title: Data Analyst
Locations: CIC - Charlotte, NC - Hybrid
Duration: 6 months to start highly likely to be extended through 24 months based on performance/project need
Mission:
This is a net-new need - hiring manager identified a gap in which he needs help to define inefficiencies/areas of improvement in data for home lending tech space.
Day to Day:
- Analyze OKRs and performance metrics (velocity, churn, backlog health, etc.)
- Identify problems to turn red metrics into green through insights
- Can influence stakeholders and work cross-functionally
- Comfortable working directly with development teams and production support
- Combine and interpret multiple matrices to derive efficiencies
- Build and maintain dashboards in Power BI / Tableau
- Help define and improve KPIs through data stories and deep analysis
- Support the dev and product support teams with actionable data insights
- Engage in thought leadership and help define improvement opportunities in home lending
Must Haves:
- Years of Experience: 5 7 years as a Data Analyst or Data Engineer
- Familiarity with the Software Development Lifecycle (SDLC) should understand concepts like churn, velocity, matrix stages, etc.
- Experience with JIRA or ServiceNow (for stories, epics, features, defects, and issues)
- Ability to build Power BI dashboards independently
- Developer mindset not a developer role, but understanding of development concepts is helpful
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.