Overview
Skills
Job Details
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Description:
Unix/Oracle Database Expert
Responsibilities:
• Perform technical operational tasks on routine basis within OLA. operational-level agreement
• Trouble shooting issues reported by users and issues self-detected within SLA Independently resolve all known issues and 80% of newly occurred issues, including data investigations.
• Monitoring and recover all processes.
• Maintain environment stabilities
• Coordinate with Level 3 and Development team on resolving issues in PROD and Testing environments then provide feedback.
• Collect environment improvement points and provide a plan to Development team and application owners.
• Planning and coordinating release knowledge sharing, migrations, disaster recovery Documentation
• Provide knowledge and support training for new team members
• Develop support-script and simplify-issue-investigation scripts
• Take lead on new implementations and rollouts
Qualifications:
• 4+ years of experience in Application support and/or Application infrastructure support
• 3+ years in Unix and Database related projects
• 3+ years with Unix commands, Oracle SQL, PL/SQL, job scheduling tools, system monitoring tools like App Dynamic
• Knowledge on IT service process ITIL and have mindset of DevOps
• Strong oral and written communication skills.
• Attention to detail troubleshooting Log analysis skills though out application components
• Willing to work flexible hours.
Education:
Degree in Computer Science, Computer Engineering, or equivalent experience
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