Project Manager Business Operations

Role: Project Manager Business Operations Location: Martinez, CA (3 days onsite) Duration: 6 Months Contract to Hire
Summary: The Client is seeking a Project Manager to lead key business operations initiatives within the Client's Regional Medical Center and Clinics Division (CCRMC), including the Medical Staffing Office (MSO) Transformation and Patient Access Improvement projects. The Project Manager will drive cross-functional execution, coordinate progress toward key outcomes (such as Third Next Available Appointment (TNAA) reduction and MSO modernization), and ensure alignment across operational and technical teams.
Key Responsibilities:

• Manage project plans, timelines, deliverables, and risks.
• Coordinate with operational leads, clinical leadership, Quality department, Change Management, Business Intelligence, and IT teams.
• Facilitate progress reporting and executive updates.
• Drive effective cross-functional collaboration and decision-making.
• Maintain project documentation and track performance metrics.
• Utilize organizational tools and process developed by Office of Strategic Initiatives
• Coordinate project meetings including setting meeting agenda, notes and action items
• Monitor project impact, track, and report results on clinical quality and patient experience metrics

Qualifications:

• Bachelor's required; Master's in Nursing, Behavioral Science, Public Health, or related field preferred
• 4+ years PM/analyst experience in healthcare, including &Client;2 yrs performing quality measurement or quality improvement activities
• Experience managing operational healthcare projects.
• Strong collaboration, communication, and organizational skills.
• Experience with healthcare operations and change management (required).
• Familiarity with Epic Ambulatory Scheduling (Cadence) or Symplr Credentialing System (preferred).
• Certifications: PMP or Certified Scrum Master (preferred).