Air Watch Engineer

Key Responsibilities:

• Manage, maintain, and optimize the VMware Workspace ONE (AirWatch) platform, ensuring the secure and efficient operation of all enrolled devices.


• Oversee the day-to-day MDM operations, including policy enforcement, compliance monitoring, and device lifecycle management.


• Collaborate with IT, security, and application teams to ensure seamless integration between AirWatch and enterprise systems such as Active Directory, Exchange, and certificate services.


• Monitor and troubleshoot any system or device-related issues, identifying root causes and implementing corrective actions.


• Develop and implement strategies for performance optimization and policy standardization across all supported device types.


• Ensure data integrity and security by enforcing compliance rules, encryption policies, and conditional access protocols.


• Analyze platform logs, usage metrics, and compliance reports to identify potential inefficiencies or policy gaps.


• Coordinate with various teams to troubleshoot and resolve system malfunctions, focusing on secure connectivity and application deployment.


• Provide training and support to staff in using mobile device tools and ensuring adherence to mobility best practices.


• Prepare reports on platform performance, compliance status, and issue resolution, offering insights for senior leadership.


• Manage and document changes to AirWatch configurations, enrollment workflows, and policy settings.


• Ensure that all systems and operations are compliant with security standards, regulations, and internal policies. Qualifications:


• Bachelor's degree in Computer Science, Information Technology, Systems Administration, or a related field (or equivalent experience).


• Minimum of 3-5 years of experience in enterprise mobility management, with a focus on VMware Workspace ONE / AirWatch.


• Strong working knowledge of mobile operating systems (iOS, Android, Windows), MDM enrollment processes, and compliance management.


• Experience integrating AirWatch with enterprise services such as Active Directory, Exchange/Office 365, VPN, and certificate authorities.


• Proven ability to troubleshoot MDM-related issues and manage large-scale mobile deployments.


• Excellent understanding of mobile security, endpoint protection, and data loss prevention techniques.


• Strong analytical skills with the ability to diagnose problems, propose solutions, and make data-driven decisions.


• Proficient in creating and managing configuration profiles, compliance rules, and application deployment workflows.


• Strong communication skills, with the ability to convey complex technical information to non-technical stakeholders.


• Experience working in cross-functional teams, including IT, security, and help desk support. Preferred Qualifications:


• VMware Workspace ONE or AirWatch certification (e.g., VCP-DW or equivalent).


• Experience with scripting or automation tools (e.g., PowerShell, REST APIs) to manage MDM tasks.


• Knowledge of Workspace ONE's architecture, configuration, and advanced troubleshooting

Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.