Overview
Remote
On Site
USD 36.00 - 45.00 per hour
Contract - Independent
Contract - W2
Skills
Data Integrity
Technical Support
Forms
Testing
Knowledge Sharing
Regulatory Compliance
Operational Efficiency
Collaboration
User Experience
Onboarding
Training
Loan Origination
Active Directory
Identity Management
Microsoft Windows Server
Microsoft Windows
Dell
Citrix
Problem Solving
Conflict Resolution
Communication
Attention To Detail
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Systems Administrator to provide comprehensive support for the Encompass Loan Origination System. You will be responsible for ensuring the system operates smoothly, addressing user needs, and maintaining data integrity.
Responsibilities:
Offer first-line technical support to Encompass users, resolving system-related inquiries and issues.
Manage user accounts, permissions, and roles within the Encompass platform.
Maintain and update system templates, forms, and configuration settings to meet operational requirements.
Coordinate and support testing processes for system updates, ensuring seamless implementation.
Document system changes, updates, and procedures to support training and knowledge sharing.
Work closely with teams to ensure compliance with system standards and operational efficiency.
Monitor system performance and troubleshoot technical issues as they arise.
Collaborate with IT and business teams to enhance system functionality and user experience.
Assist in onboarding and training new users on Encompass system features.
Provide ongoing recommendations for system improvements based on user feedback and industry trends.
Requirements
Proven experience working with Encompass or similar loan origination systems.
Strong understanding of Active Directory and user account management.
Proficiency in Microsoft Windows Server and Windows 10 environments.
Familiarity with Dell Technologies and Citrix solutions.
Excellent problem-solving skills with the ability to troubleshoot technical issues.
Strong communication skills, both written and verbal, to interact effectively with users and teams.
Exceptional attention to detail and ability to manage multiple priorities.
Ability to work collaboratively in a team environment while maintaining independence in task execution.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Systems Administrator to provide comprehensive support for the Encompass Loan Origination System. You will be responsible for ensuring the system operates smoothly, addressing user needs, and maintaining data integrity.
Responsibilities:
Offer first-line technical support to Encompass users, resolving system-related inquiries and issues.
Manage user accounts, permissions, and roles within the Encompass platform.
Maintain and update system templates, forms, and configuration settings to meet operational requirements.
Coordinate and support testing processes for system updates, ensuring seamless implementation.
Document system changes, updates, and procedures to support training and knowledge sharing.
Work closely with teams to ensure compliance with system standards and operational efficiency.
Monitor system performance and troubleshoot technical issues as they arise.
Collaborate with IT and business teams to enhance system functionality and user experience.
Assist in onboarding and training new users on Encompass system features.
Provide ongoing recommendations for system improvements based on user feedback and industry trends.
Requirements
Proven experience working with Encompass or similar loan origination systems.
Strong understanding of Active Directory and user account management.
Proficiency in Microsoft Windows Server and Windows 10 environments.
Familiarity with Dell Technologies and Citrix solutions.
Excellent problem-solving skills with the ability to troubleshoot technical issues.
Strong communication skills, both written and verbal, to interact effectively with users and teams.
Exceptional attention to detail and ability to manage multiple priorities.
Ability to work collaboratively in a team environment while maintaining independence in task execution.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.