UX Content Strategist (Pharma)

Job Title: UX Content Strategist Location: Remote Duration: 6months W2 Contract

Must have
Description
4+ years of experience in UX Writing (e.g., content design, content strategy, product writing, etc.)
- Expertise with content management systems, including SharePoint
- Proficiency in writing for multiple channels (e.g., web, mobile, email, chatbots, interactive systems)
- Experience working with establishing frameworks, content patterns, voice and tone guidelines, information architecture, and content hierarchy
- Strong grasp of UX fundamentals and ability to interpret usage data
- Working knowledge of the Microsoft Office Suite, Word, Excel, PowerPoint, and Outlook

Secondary Skills - Nice to Haves
UX design
information architecture
UX Fundamentals
Job Description

Seeking an AI, or UX Content Strategist to help ensure that employees can intuitively access and understand expanding AI ecosystem by creating clear, engaging and accessible content tailored for the AI SharePoint site and other supporting assets. This resource will organize resources, streamline navigation, and develop best-in-class content strategies that help employees quickly find what they need on the website. Leveraging their understanding of UX fundamentals and creativity, this resource will partner cross-functionally with various technical teams and communication specialists to help develop content, assets and templates. Also, you'll identify opportunities to incorporate data, visuals, and images to support key messages.

Responsibilities include:
Developing Content:
Organize and update the AI Learning Hub so colleagues can easily find what they need.
Support organizational change management efforts to support AI adoption at including creating and socializing content.
Author clear, concise, conversational text that helps demystify AI.
Write thoughtful, helpful UX microcopy: headings, labels, calls to action etc.
Create and edit PowerPoint decks as needed
Contribute to the development and maintenance of style guides, content playbooks, and standards.
Analyze usage data, user research and insights to enhance content accessibility and user navigation.
Participate in developing and refining our voice and tone.
Work from and advocate for UX writing best practices.
Refine content metadata and attributes.
Collaboration:
Collaborate with subject matter experts, training experts, content strategists, communication specialists, UX/Visual designers, researchers, prototypes, process owners, and engineers to deliver compelling UX solutions.
Work with subject matter experts to understand technical information so it can be presented to our broader internal audiences using everyday language.
Collaborate with stakeholders to understand key design elements, flows, timelines, goals, and messaging to craft messaging that leaves no questions unanswered

Additional Skills & Qualifications

Must Haves:
- Bachelor's Degree in English, Journalism, Communications, Technical Writing, UX, HCI, or related field
- Proven ability to learn new subject matters quickly, implement feedback, provide constructive feedback, and positively contribute to a collaborative environment

Nice to Haves:
- Pharma industry experience
- Examples of working with AI in previous roles

Work Environment
100% Remote. Team of 5 people. High collaboration with SMEs, training experts, content strategists, communication specialists, process owners, and engineers. Stakeholder visibility - high profile initiative.