Overview
Hybrid
Depends on Experience
Full Time
Skills
Tech Support
monitoring
training
Job Details
Role is Tech Support
Position is Hybrid
Interview type is iLinc Web Cam Interview Only
Start Date: 09/15/2025 & End Date: 03/31/2026
Worksite Address: NJ Transit HQ, 2 Gateway Center, 283-299 Market St. Newark, NJ (Local Only)
Short Description:
Supports the operation of front and back-end fare collection systems, including installations, reporting, and monitoring. Troubleshooting network issues with various departments
Full Description:
Roles/Responsibilities:
Supports Point of Sale & Fare collection systems, including but not limitedto testing, development,installation, reporting and monitoring.
Required to travel for equipment installations, monitoring, training, etc.
Manages day to day testing and implementation of technological advancements andsoftware upgrades. Assist troubleshooting production issues.
Provide technical guidance and acts as liaison to user departments and vendorsfor the coordination of equipment installations, implementation, and end usertraining.
Required to assist in other areas within POS and Fare Collection Department,including but not limited to TVM s, TOM s, Platform Validators, OBVs.
TechnicalSkills/Knowledge:
Experience with SAP desired but not required.
Knowledge in fare collection technology desired but not required.
Must be able to work independently and in a team environment.
Ability to make important decisions under pressure.
Problem-solving skills.
Knowledge with Microsoft Office application.
Motivated and organized.
Knowledge with Excel.
Valid driver s license is required.
Required / Desired Skills
Travel for equipment installations, monitoring, training
Testing and implementation of technological advancements and software upgrades
Coordination of equipment installations, implementation, and end user training
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.