Specialized Consultant

Specialized Consultant II: (Intermediate)

Job Summary: Talent Software Services is in search of a Specialized Consultant for a contract position in Columbus, OH. The opportunity will be three months with a strong chance for a long-term extension.

Position Summary:

This role drives and leads collaborative efforts with leadership and subject matter experts (SMEs) to create training solutions and to design, coordinate, and manage talent development initiatives aligned with technology strategies. They lead the assessment of training content and talent development initiatives to identify potential gaps, recommend and implement improvements. This role also assists in the assessment of training delivery and 3rd party training providers while championing a culture and mindset of continuous learning, development, and innovation.

Primary Responsibilities/Accountabilities:

• Lead collaborative efforts with SMEs and IT Talent Development Specialists to design and develop IT focused training content and complex programs using multiple formats (e.g., e-Learning modules, instructor-led training, job aids, knowledge checks, assessments, etc.).
• Apply advanced instructional design models (e.g., ADDIE, SAM, Agile Learning) and adult learning principles to create effective and scalable learning experiences across multiple channels.
• Collaborate with SMEs to translate highly complex technical concepts into accessible, learner-friendly content.
• Create comprehensive curriculum maps, learning paths, and assessments for assigned training efforts, skill uplift initiatives, and technology-based career development programs.
• Lead efforts to conduct needs assessments and the analysis of learner profiles to inform instructional design decisions and strategies.
• Oversee, develop, and implement technology learning content using multiple authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia, etc.) to build interactive content and programs for a variety of learning experiences.
• Oversee the maintenance of technology training content within Learning Management Systems.
• Lead collaborative efforts with SMEs to evaluate and recommend courses for use in the creation of technology learning paths across multiple training platforms (Udemy, ServiceNow, etc.).
• Lead efforts to evaluate learning effectiveness through the data analysis, learner feedback, and performance metrics; identify gaps, recommend and oversee implementation of improvements.
• Lead efforts to write, edit, and review scripts for video and audio content.
• Ensure all learning materials meet accessibility and marketing brand standards and are optimized for a diverse audience.
• Manage and/or oversee multiple learning projects simultaneously, meeting deadlines and maintaining quality.
• Serve as a subject matter expert for instructional design across the Technology organization.
• Stay current with trends in instructional design, learning technologies, and adult learning theory; bring new ideas and recommendations to the team; lead efforts to implement new approaches.
• Identify, recommend, and implement improvements to instructional design standards, learning frameworks, templates, and processes.
• Mentor Talent Development Specialists.
• Perform other duties as assigned.

• 7 years of experience in instructional design, curriculum design, or in the design, development, and delivery of talent development initiatives in a technology organization.
• Deep understanding of and proven ability applying adult learning theory and instructional design methodologies.
• Strong experience using Learning Evaluation Models and creating assessments.
• Strong experience designing for accessibility and inclusivity (e.g., WCAG compliance) and large audiences.
• Strong understanding of and proven expertise translating IT concepts (e.g., networking, cybersecurity, software development) into user-friendly, accessible learning experiences.
• Advanced expertise using learning technologies include eLearning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, etc.
• Proven expertise using Learning Management Systems such as Workday Learning.
• Proven expertise using multimedia editing software.
• Proven expertise in writing and editing scripts for audio and video training.
• Strong interest in digital learning trends, educational technology and a proven ability to apply them in Information Technology talent development initiatives.

• Strong experience with learning experience platforms is a plus.
• Familiarity with AI or machine learning applications in learning.
• Background in change management or organizational development is a plus.