Technical Analyst

Job Title- Technical Analyst

Location: Albany: Hybrid/Remote See below for additional details:

- If resource is located in Albany/Capital Region: Hybrid - The resource will be required to work at the client site in Albany once a week. There will be no reimbursement for any expenses related to going to the client site.

- If resource is located outside of Albany/Capital Region - 100% Remote. Please note, the work must be performed during NYS business hours.

Travel: None unless stated in Location section.

Job Duties:

• Collaborate with the team to propose and build solutions by conducting research, gathering requirements, and designing and developing resources to meet the clients' needs.
• Utilize strong writing, documentation, communication, and analytical skills to meet project goals.
• Assess policies and procedures to identify programmatic requirements and business rules that will inform policy and program decision-makers.
• Work with project managers to coordinate requests with competing priorities.
• Execute and support project workplans and drive activities to meet critical project milestones and deliverables.
• Analyze and prioritize requirements and identify associated risks.
• Develop and maintain reports for internal teams, clients, and external stakeholders.
• Develop or support the development of tools to support the team, clients, and stakeholders.
• Develop ad hoc written deliverables that meet the needs of the team and clients.
• Coordinate meetings and collaborative sessions in support of the work plan, including convening requirement sessions.

Required Qualifications/Skills:

• Experience as a business analyst within healthcare, Medicaid, or other public sector programs, policies, or systems.
• Strong critical thinking, problem solving, and analytical skills.
• Experience writing, gathering, and maintaining business requirements and/or business rules.
• Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication.
• Experience using and analyzing information or data to inform decision-making.
• Proficiency with translating complex analytic ideas into actionable insights for different stakeholder groups.
• Proficiency with Microsoft Office suite, with advanced Excel and Word skills.

Preferred Credentials/Certifications:

• Master's degree in business, technical, scientific, or related discipline
• Experience with Medicaid/Medicare policies and regulations.
• Experience with SDLC activities to manage, plan, design, implement, test and deliver information systems and strategies.
• Experience performing research and interpreting policies, procedures, and guidance.
• Experience performing data quality analysis to identify risks and opportunities.
• Proficiency in Microsoft Access.
• Experience working in Tableau.

Education and Experience:

• Bachelor's degree in Information Technology, Computer Science, Health Informatics, Public Administration, or a related field.
• A minimum of 5 years of related experience.
• An equivalent combination of advanced education, training, and experience will be considered.