Desktop Support Technician

  • Augusta, ME
  • Posted 32 days ago | Updated 2 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Collaborate
Desktop Support
Excellent written
Systems Support
communication skills
computer support
installing software
software
software troubleshooting
troubleshooting
verbal communication

Job Details

Job Role: Desktop Support Technician

Location: Augusta, ME

(Onsite or Hybrid or Remote): Onsite 1 day in every 2 weeks, typically Wednesdays. Remote the rest of the time.

(Relocation Allowed or Relocation not Allowed): Relocation not Allowed.

Contract Duration: 12+ months with possible extension.

Full Job Description

We are seeking a proficient Windows Systems Support Specialist who excels in administering computer systems with minimal supervision. As part of our team, you will be responsible for a spectrum of tasks, including software uninstallation, repair, and updates, as well as troubleshooting and resolving operating system issues remotely. Acting as a liaison with vendors for technical support may also be required.

Responsibilities:

  • Provide comprehensive desktop computer support.
  • Install and manage application updates.
  • Troubleshoot and resolve Operating System update failures.
  • Remove unsupported or vulnerable software from users' computers.
  • Ensure thorough documentation of all work for future reference.
  • Adhere to established quality standards.
  • Proficient in installing software patches and upgrades.
  • Familiarity with remote technology and commands.
  • Deliver accurate and timely status updates.
  • Actively participate in team meetings and contribute to discussions.
  • Collaborate effectively within a team environment.
  • Excellent written and verbal communication skills.

Skills Required:

  • Proficient in hardware and software troubleshooting.
  • Strong customer service orientation.
  • Self-motivated and able to work independently.

About Talent Group