Overview
On Site
USD 39.59 - 45.84 per hour
Full Time
Skills
Product Support
Business Systems
Systems Management
Inventory
Servers
Printers
Investments
Disaster Recovery
Testing
Business Continuity Planning
Firewall
Antivirus
Backup
Technical Training
Bridging
Collaboration
IT Consulting
Leadership
Microsoft Office
Microsoft Exchange
Microsoft Power BI
Data Visualization
Reporting
Cyber Security
Regulatory Compliance
Management
Communication
Computer Networking
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.
Responsibilities:
Manage and maintain IT inventory across multiple business locations.
Develop and present proposals for new IT equipment, such as servers, printers, and computers.
Evaluate IT investments to align with organizational needs and strategic objectives.
Monitor and ensure reliability of backup systems and disaster recovery processes.
Conduct regular testing of business continuity plans to minimize risks.
Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.
Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.
Create and automate business reports using tools like Power BI, streamlining data processes.
Provide technical training and support to employees, bridging gaps in understanding.
Collaborate with stakeholders to translate technical concepts into actionable strategies.
Requirements
Proven experience in IT consulting or leadership roles within technology.
Advanced knowledge of Microsoft Office 365 applications, including SharePoint, Teams, and Exchange.
Familiarity with Power BI for data visualization and report creation.
Strong understanding of cybersecurity principles and IT compliance standards.
Ability to manage multiple projects and prioritize tasks effectively.
Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
General knowledge of basic network troubleshooting procedures.
Experience documenting processes and systems for organizational use.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a dedicated Product Support Specialist to join our team in Midlothian, Virginia. This Contract-to-permanent position offers an exciting opportunity to support critical business systems in the construction industry. The ideal candidate will bring expertise in IT systems management, reporting tools, and cybersecurity protocols to ensure seamless operations and compliance.
Responsibilities:
Manage and maintain IT inventory across multiple business locations.
Develop and present proposals for new IT equipment, such as servers, printers, and computers.
Evaluate IT investments to align with organizational needs and strategic objectives.
Monitor and ensure reliability of backup systems and disaster recovery processes.
Conduct regular testing of business continuity plans to minimize risks.
Implement and enforce cybersecurity measures, including firewalls, antivirus software, and data backup systems.
Oversee the management of enterprise systems and reporting platforms, ensuring their optimal functionality.
Create and automate business reports using tools like Power BI, streamlining data processes.
Provide technical training and support to employees, bridging gaps in understanding.
Collaborate with stakeholders to translate technical concepts into actionable strategies.
Requirements
Proven experience in IT consulting or leadership roles within technology.
Advanced knowledge of Microsoft Office 365 applications, including SharePoint, Teams, and Exchange.
Familiarity with Power BI for data visualization and report creation.
Strong understanding of cybersecurity principles and IT compliance standards.
Ability to manage multiple projects and prioritize tasks effectively.
Excellent communication skills, with the ability to engage both technical and non-technical stakeholders.
General knowledge of basic network troubleshooting procedures.
Experience documenting processes and systems for organizational use.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.