Overview
Full Time
Skills
SaaS
Cloud
AI
ADO
VBS
Job Details
Job Title: IT Analyst (SaaS Cloud Application Engineer)
Location: Remote-USA
Job ID: JP00015673
Experience Level: 5 10 Years
Job Description:
We are seeking a highly experienced and innovative IT Analyst (SaaS Cloud Application Engineer) to lead the implementation, optimization, and support of cutting-edge Software-as-a-Service (SaaS) cloud solutions. In this role, you will be responsible for aligning enterprise SaaS applications with evolving business needs while ensuring optimal configuration, integration, and support. The ideal candidate will bring expertise in modern cloud technologies, software engineering practices, and cross-functional project delivery.
Key Responsibilities:
- Lead the research, evaluation, implementation, and maintenance of SaaS cloud systems and enterprise product solutions.
- Perform complex SaaS configurations to support enterprise-wide applications and services.
- Act as a technical lead and advisor for workstreams, driving architecture and integration best practices.
- Manage the entire Software Development Lifecycle (SDLC) for cloud-based applications from requirement gathering through deployment.
- Align internal systems and roadmaps with vendor release cycles and innovations.
- Review technical deliverables and assess system capabilities, ensuring alignment with organizational objectives.
- Develop technical documentation, design solutions for functional requirements, and maintain system architecture records.
- Serve as a point of contact for advanced application support, issue resolution, and integration analysis.
- Design and configure AI/ML-based enhancements including Chatbots and content personalization features.
- Lead medium to large-scale cloud projects, working directly with senior leadership and stakeholders.
- Mentor junior team members and support team knowledge sharing.
Required Qualifications:
- Bachelor's degree in Information Systems, Computer Science, Business Administration, or equivalent.
- 7 10 years of experience working in SaaS cloud engineering roles, particularly in absence/time & labor modules.
- Subject matter expertise in cloud-based system configuration, implementation, and support.
- Strong experience with Oracle Visual Builder Studio (VBS), Visual Builder Cloud Services (VBCS), and Generative AI Chatbots.
- Proficient in SaaS platform integrations, functional data flows, notifications, and user interfaces.
- Experience managing projects through ServiceNow, Jira, or Azure DevOps (ADO) ticketing and case management systems.
- Deep knowledge of SDLC processes, Agile/Scrum methodologies, and cloud-based deployment best practices.
- Advanced understanding of current cloud technologies, AI tools, and SaaS development trends.
- Proven experience in stakeholder engagement and ability to influence executive-level decisions.
Preferred Skills:
- Prior experience leading SaaS implementations in HRIS, ERP, or time & attendance platforms.
- Experience integrating cross-platform systems and third-party APIs in a cloud environment.
- Functional and technical knowledge across cloud ecosystems and DevOps automation tools.
- Demonstrated leadership in mentoring junior engineers and cross-department collaboration.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.