Technical Systems Analyst

Join Our Team as a Technical Systems Analyst!** Are you passionate about transforming transit systems and enhancing operational efficiency? We invite you to apply for the Technical Systems Analyst position with the Washington Metropolitan Area Transit Authority, where you'll play a crucial role in shaping the future of public transportation. In this dynamic role, you'll be at the forefront of acquiring, maintaining, and integrating vital transit data using the HASTUS system. This includes hands-on technical work, system testing, user support, and training. Your responsibilities will involve reviewing and monitoring payroll exchanges between HASTUS and the Rail/Bus divisions, clearing tickets, and coordinating with IT on HASTUS user access, along with other related duties. You will collaborate with the scheduling team to set up the HASTUS Bid. Additionally, you'll oversee operations bidding in the HASTUS Bid web to ensure efficiency and accuracy in our scheduling processes. As a key team member, you'll protect the integrity of our extensive transit databases while performing quality assurance checks to verify data accuracy. You will work closely with operational staff and technical specialists to drive innovation and support seamless operations within our bus and rail departments. If you thrive in a fast-paced environment and want to make a meaningful impact in public transportation, we want to hear from you! Bring your expertise in daily operational systems and your commitment to excellence as we work together to deliver outstanding transit solutions for our community. Apply today and help us shape the future of transportation!

Minimum Qualifications

Education

• Bachelor's degree in Urban Planning, Transportation, Information Technology, or related field.
• In lieu of a bachelor's degree, a high school diploma or GED and four(4) years of experience in transportation planning.

Experience

• A minimum of four (4) years of experience in transportation planning.

Certification/Licensure

• N/A

Preferred Qualifications

• N/A

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:

In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Summary

The Technical Systems Analyst is responsible for assisting in the acquisition, maintenance development, implementation, and integration of transit data fundamentals to various Department of Planning and Scheduling systems. The incumbent is tasked with streamlining the timetable development and layout procedures using state-of-the-art software packages, Database Management Systems (DBMS) and Geographic Information Systems (GIS). The incumbent also assists in the analysis, review, preparation and implementation of various projects and programs for the Authority.

Essential Functions

• Maintains databases related to all transit data at the Authority, to include route traces, bus stops, stations, Automatic Vehicle Location system, fare collection and all other downstream applications and 3rd parties. Implements and updates databases according to defined schedules and coordinates with schedulers and planners in the Department of Service Planning & Scheduling.
• Performs quality assurance (QA) checks for Planning, Scheduling and facilities data. Executes technical data quality control efforts for the operations and maintenance database and systems.
• Participates in the ongoing Systems Integration program, with particular reference to brail operations data and serves as transit systems database expert for the Authority. Maintains liaison relationship with all relevant WMATA departments using and developing transit data, as well as numerous software and hardware vendors.
• In accordance with applicable codes, principles and standards, provides daily technical support to schedulers, planners, and any other team involved in transit data work within the Authority.
• Coordinates with technical specialists to disseminate data to WMATA bus and rail fleets, Digital Modernization and other business partners involved in brail service integration.
• Resolves problems related to system design and implementation by reviewing and recommending approval of functional and technical design documents, program enhancements and modifications of scheduling applications.
• Performs user needs analysis for updates, modification, and implementation of scheduling systems.
• Trains operations staff in use of scheduling software. Tests installations of new and upgraded software.

Other Functions

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.
• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision. The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.