CDP Manager/Operator

Overview

Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

Configuration Management
Optimization
Use Cases
Extract
Transform
Load
Data Quality
Collaboration
Issue Resolution
Data Flow
Management
Analytics
Attention To Detail
Documentation
Presentations

Job Details

About Convene Inc.

Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.

Role: Senior CDP Manager / Operator

Location: Remote or hybrid

Overview: The Senior CDP Manager is responsible for the hands-on configuration, management, and optimization of CDP tools across client environments. This role ensures CDPs are governed, reliable, and aligned to key operational use cases.

Key Responsibilities:

  • Lead configuration and ongoing management of Segment, Hightouch, or similar CDPs

  • Own and maintain tracking plans, schema enforcement, identity resolution, and audience trait creation

  • Build and optimize reverse ETL pipelines and destination syncs

  • Implement best practices for naming conventions, user roles/permissions, and data QA

  • Provide operational enablement and documentation to support internal teams and client users

  • Monitor platform health and collaborate with engineering on issue resolution

Requirements:

  • 3-5 years hands-on experience working with Segment, Hightouch, Rudderstack, or similar tools

  • Strong understanding of customer identity resolution, data flows, and audience management

  • Experience working with event-based data and product analytics tooling (Amplitude, Mixpanel, etc.)

  • Attention to detail in documentation and configuration hygiene

  • Comfort working with technical and non-technical stakeholders

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.