Overview
Hybrid
Depends on Experience
Full Time
Skills
Help Desk Analyst
Windows
Job Details
Role is Help Desk Analyst
Position is Franklin or Madison County, Ohio - Onsite
Interview type is In-Person
Start Date: 10/20/2025 & End Date: 04/20/2026
Worksite Address: Franklin or Madison County, Ohio - Onsite
Short Description:
Interviews will be onsite. Location TBD after candidate screening.
Candidates will work onsite in Franklin or Madison County.
Full Description:
Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.
Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures.
Diagnoses, analyzes, and resolves issues for customers across multiple technological domains.
Interfaces with other platforms from both hardware and software perspectives.
Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation.
Responds verbally and in writing to questions and concerns.
Performs other duties as assigned.
Strong experience supporting Windows 11
Experience with file server management, active directory, GPO settings.
Travel is required
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