Service Desk Support Technician

  • Boston, MA
  • Posted 14 hours ago | Updated 14 hours ago

Overview

On Site
$40,000 - $45,000
Full Time
No Travel Required

Skills

Desktop support
End User Support
Windows
Linux
Office 365

Job Details

Proficiency in Windows, Linux and/or macOS operating systems.
Experience with Active Directory, Office 365, and other common enterprise applications.
Experience in Citrix, Vmware and VDI
Familiarity with networking concepts (TCP/IP, DNS, DHCP), hardware (routers, switches) and VPN.
Knowledge of ITIL principles and practices is a plus.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple priorities
Basic knowledge of EPIC application.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.