Senior Manager, Technology Operations - Personalization

  • Bentonville, AR
  • Posted 6 hours ago | Updated 6 hours ago

Overview

On Site
USD 90,000.00 - 180,000.00 per year
Full Time

Skills

Strategy Development
Profit And Loss
Gamification
Product Management
Analytics
Roadmaps
Sourcing
Organizational Skills
Data Analysis
Partnership
Product Design
Merchandising
Competitive Intelligence
Customer Experience
Electronic Commerce
Leadership
Management Consulting
Strategic Management
Business Strategy
MBA
Conflict Resolution
Problem Solving
Communication
Finance
Life Insurance
Military
Exceed
Software Asset Management
English
Management
Supervision
Computer Science
Management Information Systems
Industrial Engineering
Engineering Management
Information Systems
Information Technology
Financial Management
Project Management
Program Management
Web Content
WCAG
Assistive Technology
Accessibility

Job Details

Position Summary...

What you'll do...
Location: Sunnyvale, California or Bentonville, Arkansas ONLY

The Senior Manager, Personalization - eCommerce will lead the personalization strategy development and execution across Walmart's eCommerce business. This role works across the organization to align, enable, and support the development of Walmart eCommerce's personalization roadmap.

What you'll do....
Drives an eCommerce P&L focused on improving on-site personalization i.e. developing targeted promos, badges and offers, gamification and loyalty.
Develop, implement and communicate personalization strategies to align with business goals, ensuring successful rollout across the e Commerce organization.
Utilize a data-driven approach to building the personalization roadmap, collaborating with product management, data scientists, and analytics to translate data analysis into actionable recommendations
Lead A/B tests and develop creative solutions to improve customer experience and meet business needs
Influences direction through data-driven decisions; identifies and executes improvement opportunities; lead A/B tests; develops creative solutions; and prioritizes assignments to meet business needs.
Develops strategic roadmaps and recommendations by sourcing, organizing, analyzing, and interpreting data and information; providing insight on current and future business trends; identifies, creates, and communicates trends; developing and implementing scorecards; translating data analysis into recommendations aligned with business objectives.
Leads partnerships with key stakeholders across Product, Design, Site Merchandizing and Engineering, developing new innovations and tools for on-site discovery and conversion; leveraging best practices and competitive intelligence; to improve the customer experience.

Qualifications...
5-7 years of eCommerce, digital business leadership, management consulting, corporate strategy, and/or related business experience. Martech, Adtech, and/or Personalization experience preferred.
Bachelor's degree required; MBA preferred
Demonstrated problem-solving skills; ability to structure ambiguous problems, to bring logic to drive key analyses, and to synthesize analyses to actionable insights
Connects creative out-of-the box thinking to business implications and financial outcomes
Strong executive presence and communication skills with the ability to translate highly complex concepts and communicate them in a concise, digestible manner
Highly motivated self-starter with a willingness to remove obstacles, to manage cross-functional complexities and stakeholders; and to prioritize in a dynamic environment

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.