Website and Content Specialist

Our client is seeking a Website & Content Operations Specialist! One of our amazing clients is seeking immediate support while a key team member is out on leave for the next four months. This is a fantastic opportunity to step into a well-established role with a company known for its collaborative culture, innovative projects, and commitment to excellence. You'll be joining a supportive environment where your contributions will be valued, and you'll have the chance to make a real impact during this critical coverage period.

Job Title: Website & Content Operations Specialist

Location: Remote

Contract Length: 4 Months

Pay: $50–$55/hour (W2)

Overview:

Our client is seeking a highly organized and tech-savvy Website and Content Specialist to support the seamless execution of online events, video content, and website functionality. This is an exciting opportunity for someone who enjoys working cross-functionally, thrives in a fast-paced digital environment, and is open to learning emerging technologies like AI and Microsoft Co-Pilot.

Key Responsibilities:

• Ensure the company website and digital platforms are functioning optimally.
• Manage and facilitate webinars and virtual events using tools like MS Teams and Zoom.
• Edit and archive video content to support communications and marketing initiatives.
• Coordinate with cross-functional teams to execute online campaigns and events.
• Maintain and manage internal documentation on platforms like Confluence.
• Utilize Microsoft Office tools for communication, planning, and reporting.
• Engage in learning and adoption of AI tools such as Microsoft Co-Pilot (training provided)

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Preferred Experience:

• Experience managing online communities, including providing quick, professional responses to user inquiries, fostering engagement, and maintaining a respectful and supportive environment.
• Experience with video editing and digital content archiving.
• Proficiency in virtual event platforms (MS Teams, Zoom).
• Familiarity with Confluence and Salesforce is a huge plus.
• Experience with Khoros Aurora platforms (training available).
• Understanding of security practices in digital environments is a significant plus.

What We’re Looking For:

• Detail-oriented with a proactive mindset.
• Effective communicator who can collaborate across departments.
• Eager to learn and adopt new tools, especially AI-driven technologies.
• Reliable and adaptable team player with strong technical aptitude.

Innovar Group is comprised of senior talent agents who deliver top recruitment services to clients throughout the United States. We bring a new era of recruiting to the industry by aligning state-of-the-art technology w/ outstanding talent. Visit our website at www.innovargroup.com

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, in accordance with applicable federal, state, and local laws.


QUESTIONS FOR CANDIDATES:

General Questions:

1. Can you describe your experience managing an online community platform?
2. What strategies have you used to foster engagement and knowledge sharing within a community?
3. How do you approach tracking metrics and using analytics to inform your community or knowledge management strategies?
4. Have you worked on a temporary or interim assignment before? If so, how did you approach stepping into someone else’s role?
5. What methods do you use to identify and address content gaps or knowledge gaps in a community?
6. How would you handle a situation where you notice multiple unanswered posts in the community?
7. How do you ensure consistent communication with leadership and other stakeholders when managing a project?
8. What is your experience with Khoros, Salesforce, or SharePoint? If you haven’t used them directly, how would you go about learning them quickly?
9. Can you give an example of how you’ve handled platform security issues or spam in an online community?
10. What motivates you to create a self-sustaining and dynamic community environment?

1. Tell me about a time when you identified a gap in community engagement. What was the situation, and how did you address it?
2. Describe a project you managed from start to finish. What was your role, and what was the result?
3. Can you share an example of a time when you had to coordinate across multiple teams to achieve a knowledge-sharing goal? What was the outcome?
4. Tell me about a time when you had to quickly adapt to a new technology or tool to support your work. What steps did you take to learn it, and what was the result?