Field Engineer

We are looking for Field Engineer Position. Below is the Job Description, please have a look and if you are available for this position, please get back to me along with your updated resume in word format with contact number.
Job Title: Field Engineer Job location: 100% Onsite (Colorado Springs, CO) Duration: Long term Contract

Job Description:

As a Resident Account Support Field Engineer, you will be responsible for resolving hardware and infrastructure (servers, storage, and network) issues using system analysis techniques and procedures in support of customer s data centers.
Responsibilities:

• Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE & Multi-Vendor Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support, including component replacement and hardware troubleshooting, while following detailed instructions.
• Able to proficiently perform clearly defined data center support tasks with remote guidance.
• Demonstrate hands-on practical knowledge of systems and procedures.
• Operational management tasks including working to resolve escalations and clearing blocking issues to enable continued delivery of datacenter support activities.

Resident Responsibilities:

• When assigned as a resident, the CE shall perform other tasks as assigned and directed by the local customer. The assigned tasks will be consistent with the specific SOW governing the site.

Requirements:

• Must have a valid driver license, car insurance and mailing address. Must provide transportation to and from required work location at own expense.
• Able to work with a pallet jack and data center server lifting tools. Must be able to lift to 40 lbs and stand for extended periods of time without assistance.
• Must be able to pass a background check.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with basic Microsoft Office products.
• Must possess written and verbal communication skills.
• Must be organized and able to document daily activities.
• Ability to maintain successful communication and working relationships with management, peers, and customers at all levels.
• Ability to work both solo and within a team structure.

Experience & Education:

• High School Diploma or GED equivalent.
• A basic understanding of Storage theory, Server layout and Network concepts is a plus.
• 1-3 years of technical experience is a plus.