Overview
On Site
USD 35.00 - 45.00 per hour
Full Time
Skills
Productivity
Research
Tier 1
Tier 2
Laptop
LIMS
ELN
Network
Management
Active Directory
Microsoft Azure
Onboarding
Provisioning
Computer Hardware
Information Technology
Technical Support
Life Sciences
Microsoft Office
Microsoft Windows
Identity Management
Regulatory Compliance
GxP
Remote Support
ServiceNow
Zendesk
Soft Skills
Communication
Conflict Resolution
Problem Solving
Customer Service
CompTIA
Network+
Microsoft
ITIL
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Position Summary
The Lab IT Support Specialist provides technical support for laboratory environments, ensuring that scientific teams have reliable access to hardware, software, and secure data systems. This role combines hands-on troubleshooting with compliance-driven processes to maintain productivity and integrity in regulated research settings.
Key Responsibilities
Qualifications
Preferred Certifications
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Nov 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
The Lab IT Support Specialist provides technical support for laboratory environments, ensuring that scientific teams have reliable access to hardware, software, and secure data systems. This role combines hands-on troubleshooting with compliance-driven processes to maintain productivity and integrity in regulated research settings.
Key Responsibilities
- Provide Tier 1 and Tier 2 support for lab users, including desktops, laptops, and specialized scientific workstations.
- Install, configure, and maintain lab-related software applications (e.g., LIMS, ELN, instrument control software).
- Troubleshoot connectivity issues between lab instruments and network systems, ensuring minimal downtime.
- Manage user accounts, permissions, and access in Active Directory, Microsoft Entra (Azure AD), and other identity platforms.
- Support conference room and collaboration technologies for lab meetings (Microsoft Teams Rooms, Zoom).
- Assist with onboarding/offboarding of lab personnel, including device setup and access provisioning.
- Document all support activities and maintain compliance with GxP, FDA, and organizational IT standards.
- Collaborate with infrastructure and security teams to resolve escalated issues and maintain secure lab environments.
- Participate in IT projects such as hardware refreshes, software rollouts, and system upgrades for lab systems.
Qualifications
- Education: Bachelor's degree in Information Technology or related field (or equivalent experience).
- Experience: 2-4 years in IT support, preferably in a laboratory or life sciences environment.
- Technical Skills:Proficiency with Microsoft 365, Windows OS, and identity/access management tools.
- Familiarity with lab-specific applications and compliance standards (GxP, FDA).
- Experience with remote support tools and ticketing systems (e.g., ServiceNow, Zendesk).
- Soft Skills: Strong communication, problem-solving, and customer service mindset.
Preferred Certifications
- CompTIA A+ or Network+
- Microsoft Certified: Modern Desktop Administrator Associate
- ITIL Foundation
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Nov 1, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.