Overview
On Site
$20 - $30
Contract - W2
Contract - 6 Month(s)
25% Travel
Skills
A/V troubleshooting
Windows
Ticketing
Customer Service
Job Details
Knowledge, Skills, and Abilities:
- Experience troubleshooting Audio and Visual equipment. This includes Bi-Amps, Amplifiers, Microphones, and Speakers.
- Experience with troubleshooting and maintaining Desktops, Monitors, and Software.
- Experience troubleshooting with Microsoft Windows 10/11.
- Experience with basic network (wired and wireless) configuration and troubleshooting including ping and trace route, preferred;
- Knowledge of court processes and court information systems preferred;
- Skill in providing excellent customer service;
- Ability to travel throughout the state as needed;
- Ability to communicate effectively verbally and in writing;
- Ability to understand impacts of software, system, or application changes on customers;
- Ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts;
- Ability to work independently.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.