On-Site certified Service Now Architect (ServiceNow System Administrator/Implementation Specialist/PMP/ITIL/Agile)

Please DO NOT Apply unless YOU:

1) Can work 100% on-site from day one and are available to Start in Jan 2026
2) have all the Required skill set and have worked as a "On-Site certified Service Now Architect (ServiceNow System Administrator/Implementation Specialist/PMP/ITIL/Agile)" in a large & Complex IT Environment. Prefer Public Sector Environment
3) can meet the min required experience
4) can provide at least 3 verifiable experience ((i.e., names, e-mail addresses, phone numbers of contact person(s), description of work performed, dates of hire, etc.) from completed and/or substantially completed jobs that closely match this request + fill out a skill Matrix
5) can agree to provide a criminal history record check. The Criminal history record checks must be conducted through the state crime bureau in each state where the consultant indicates residence, employment, education and/or training over the past ten years. YOUR STATUS WILL ALSO BE VERIFIED USING E-VERIFY SYSTEM.
6) Are able to sign a form stating submission with our company, current with Child Support obligations and Tax obligations.
7) Can come for a Mandatory F-2-F interview at your own cost OR agree to a MS Teams interview if out of town candidate.
8) have a Competitive Rate

s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. NOTE: GIS will utilize the U.S. Department of Homeland Security's E-Verify system to verify the employment eligibility of all persons employed during the term of the Contract Note to Consulting Companies : ANY CONSULTANT S RESUME YOU SEND ME MUST BE ON YOUR COMPANY S PAYROLL, NO H1-VISA TRANSFER, NO PRO-MARKETING, NO SISTER COMPANY RESUMES. The resume should have the DIRECT contact info and email of the candidate otherwise the candidate will NOT be considered. ALL H1 candidates including those onWOULD need to provide I-797 (no exceptions).

Each staff member assigned to this project must have a background screening that is equivalent to a Level Two (2) screening standard.

This is a fixed fee/hourly based project which is inclusive of travel, lodging, per diem expenses and all other costs associated with the completion of the associated tasks.

Interviews: In the event an interview is requested they will be conducted remotely via Microsoft Teams.

Telecommuting: Telecommuting is not an option for this position.

Need
Our Client is seeking an Applications Architect to oversee, develop and coordinate complex IT product and solution development initiatives for the ServiceNow platform. The selected candidate will work with stakeholders to manage delivery schedules, technical integration, and product performance, ensuring alignment with the Department s business goals and technology standards.
This role requires a hands-on leader with experience in product lifecycle management, including development planning, feature delivery, and release cycles for software-based solutions. The Product Development Coordinator will serve as a liaison between business owners and technical teams, balancing business priorities with technical constraints and ensuring quality product delivery.
Responsibilities include assisting with managing schedules, resolving delivery risks, development work, facilitating stakeholder alignment, and supporting the transition of new capabilities into operations. The candidate must demonstrate strong organizational, technical, and customer-facing communication skills, as well as experience coordinating delivery roadmaps with enterprise architecture and engineering teams.

Scope of Work
Required consultant experience provided by Contractor, shall include:
IT Product Development & Lifecycle Management
o Minimum 12-15 years in IT product development and experience managing product development timelines, release planning, feature delivery, and post-deployment support. Cross-Functional Leadership o Minimum 5 years leading complex, multi-team product or technology solution delivery in high-tech or government environments.
ServiceNow Platform Expertise
o Proven experience with ServiceNow development, implementation, and enhancement, including workflows, modules, and system integrations.
CMDB & Discovery Tool Oversight
o Experience managing CMDB structure, data quality, and governance.
o Experience with ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
Stakeholder Communication & Collaboration
o Strong ability to communicate complex technical information to business owners, leadership, and technical teams.
o Proficiency with collaborative tools such as SharePoint 365, Microsoft Project, and Azure DevOps.

Preferred Experience:
Enterprise Architecture Alignment
o Familiarity with aligning ServiceNow products and enhancements with enterprise architecture principles and organizational standards.
Software Quality & Testing
o Experience in prototyping, technical evaluation, solution testing, or validating releases for production readiness.
Process Improvement & Continuous Delivery
o Experience integrating continuous improvement practices and incorporating user feedback into product enhancements.
Government or Large-Scale Project Exposure
o Experience in government IT programs or large-scale enterprise projects, including coordination of multi-vendor teams.
Customer-Facing or Training Support
o Experience supporting business teams, end users, or organizational training related to ServiceNow platform changes.

Required Duties and Responsibilities of Consultant shall include but are not limited to:
The consultant shall perform, but is not limited to, the following duties:
Product Development and Lifecycle Management
Oversee ServiceNow product development from planning through implementation and post-deployment support.
Manage product development timelines, feature delivery, and release schedules.
Translate business requirements into actionable development and delivery plans.
Monitor and report on product performance, risks, and readiness for release.
Cross-Functional Leadership
Lead and coordinate cross-functional teams, including technical staff, business stakeholders, and vendors.
Facilitate collaboration between enterprise architecture, developers, and business owners.
Motivate and manage team members to achieve project and product delivery objectives.
Application Governance & Oversight
Define, implement, and monitor application governance policies for ServiceNow modules and integrations.
Ensure consistent standards are applied across all ServiceNow applications, including development, testing, deployment, and retirement.
Conduct regular reviews of application configurations, workflows, and customizations to maintain compliance with organizational and regulatory standards.
Collaborate with stakeholders to ensure alignment between business needs, technical constraints, and governance policies.
ServiceNow Platform Management
Provide oversight for platform configuration, enhancement, and integration activities.
Ensure adherence to ServiceNow best practices, workflows, modules, and system integrations, including API integrations with internal and external systems.
Support prototyping, solution testing, and technical evaluations prior to production releases.
CMDB & Discovery Tool Oversight
Manage or coordinate CMDB structure, data quality, and governance processes.
Oversee ServiceNow Discovery tool implementation, including automated asset discovery, data validation, and integration.
Ensure accurate and reliable data collection for IT assets and configuration items.
Agile and Iterative Delivery
Support Agile, Scrum, or iterative delivery processes, including backlog grooming, sprint planning, and iterative development cycles.
Coordinate development priorities with stakeholders and adjust delivery plans as needed.
Governance, Compliance, and Standards
Ensure compliance with government IT governance requirements, including Florida IT rules (60GG-1 through 5, F.A.C.).
Align product development activities with enterprise architecture, accessibility, and security standards.
Stakeholder Communication and Collaboration
Communicate technical and functional information clearly to business owners, leadership, and technical teams.
Present product functionality, performance metrics, delivery progress, and risk mitigation plans.
Facilitate training, knowledge transfer, and guidance for business users impacted by ServiceNow changes.
Continuous Improvement and Quality Assurance
Recommend and implement process improvements to enhance product delivery and platform performance.
Collect and integrate feedback from users to support continuous improvement initiatives.
Monitor quality of deliverables and ensure adherence to project standards and organizational best practices.
Documentation and Reporting
Maintain accurate documentation of ServiceNow configuration, CMDB structures, and Discovery processes.
Produce regular reports on project status, product readiness, and risk mitigation efforts.
Document lessons learned and provide recommendations for future platform enhancements.
Customer-Facing and Training Support (Preferred)
Support internal business teams and end-users through training sessions, workshops, or onboarding related to new ServiceNow capabilities.
Serve as a liaison to ensure users understand platform functionality and adopt new features effectively.
Other Duties
Follow all Department, ISP, and team-defined standards and procedures.
Perform other related duties as required.

Education/Certifications:
Bachelor s Degree in one of the following, or equivalent work experience:
Computer Science
Information Systems / MIS
Business Administration (IT focus)
Information Technology
Required Certification: ServiceNow System Administrator Certification Preferred Certifications (optional):
Certified Implementation Specialist (CIS) ServiceNow
Project Management Professional (PMP)
ITIL Foundation or Agile/Scrum certification

Work Timeframes
The selected individuals will occupy a full time position, working up to 40 hours per week. Standard work times will be (or approximately) standard business hours (8a 5p Monday-Friday). Due to new hardware installations, upgrades and maintenance, weekend and/or after hours work may be required on an exception basis. We do not anticipate overtime, but if required, the pay would be the hourly rate, not time and a half.

"When replying please make sure to list your (All Inclusive) Compensation requirements !!!".

Note : This is a Full Time ON SITE Contract Position with NO REMOTE options allowed !!

# of positions = 1

ESTIMATED Start date : Jan 2026

No phone calls please.
Local Citizens are encouraged to Apply
No relocation assistance provided.
ONLY Candidates with an exact match will be contacted
Candidates should be authorized to work in the US.