Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
SERVICENOW MANAGER
Job Details
Position: Senior ServiceNow Delivery Manager
Location: Remote
Duration: 12+ Months Contract
JD
- 10+ years of experience in IT Service Management (ITSM), IT Operations Management (ITOM), and ServiceNow consulting.
- Proven experience implementing HAM, SAM, CMDB, and IRM within the ServiceNow platform.
- Strong business analysis and facilitation skills, with the ability to translate complex technical concepts into clear business terms.
- Hands-on experience in data analysis, requirement gathering, and stakeholder management for enterprise IT solutions.
- Experience supporting testing phases, ensuring platform functionalities meet business needs before deployment.
- Ability to lead cross-functional teams and drive ServiceNow platform adoption across organizations.
- Excellent communication and documentation skills, with the ability to create structured project artifacts (e.g., requirements, traceability matrix, test cases).
Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required.
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