Production Technician

• Minimum ITE graduate or possess an equivalent qualification.
• Ideally 2-5 years of warehouse experience, preferably with exposure to picking/packing, scanning and labelling, inventory management etc.
• Ability to operate Powered Industrial Truck (PIT), hand truck, pallet jack, and other warehouse equipment will be advantageous.
• Ability to lift between 15 - 20kg of weight.
• Strong verbal and written communication skills.
• Proficient computer skills.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

Production Technicians are responsible for performing entry/basic level tasks related to processing products in our integration center. Responsibilities include (but not limited to) inspection, basic installations, scanning, labelling, pre-integration, inventory checks, picking/packing activities etc. The position reports to a Production Supervisor. The ideal candidate will be able to work in a fast-paced environment, has experience operating handheld scanning equipment and has experience functioning in a warehouse environment. To succeed in the role, the individual should be systematic, process-driven, a problem-solver and a reliable team player.

Responsibilities:

• Identify areas where efficiency and process improvement are needed.
• Use established tools and techniques to track progress related to implementing process improvements.
• Apply new ideas or approaches to enhance outputs.
• Learn and support the processes of receiving and shipping warehousing materials when needed.
• Demonstrate attention to details and a commitment to accuracy by ensuring information is thoroughly and correctly documented.
• Understand and assemble products according to technical documentation requirements and ensure quality and functional standards are met.
• Collect information to understand problems and identify their origin.
• Research events and known solutions for basic or routine problems.
• Implement prescribed steps and ensure effective resolution, ready to escalate troubleshooting if needed.
• Demonstrate attention during discussions by taking notes and asking clarifying questions.
• Demonstrate awareness of non-verbal behavior/cues (i.e. body language) when listening and communicating.
• Demonstrate punctuality and reliability in meeting individual deadlines as well as the completion of tasks in a timely manner.
• Work with Supervisors to set goals and priorities for individual work and manage time efficiently to accomplish goals.
• Comply with and promote safety guidelines.
• Promote a clean and organized operational environment.