Project Manager

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Able to Provide Sponsorship

Skills

Customer Relationship Management (CRM)
Microsoft Dynamics
Microsoft Dynamics CRM
JIRA Agile
"Microsoft Dynamics Project Manager"

Job Details

Title: Project Manager
Location: St. Louis, MO (5 Days Onsite Role)

responsible for overseeing the implementation and management of Customer Relationship Management (CRM) projects within an organization
ensure that CRM systems align with business objectives, improve customer relationships, optimize sales processes, and enhance customer loyalty. This role involves coordinating teams, managing timelines and budgets, tracking progress, and reporting on milestones.
Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports
Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes
Communicate with the users to determine problems or design requirements
Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users
Troubleshoot problems and provide solutions
Conduct ongoing research on latest Microsoft Dynamics CRM technologies
Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.
Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process
Assist in enforcement of project deadlines, schedules, and methodologies
Work closely with Quality Assurance team to review testing results or issues

SKILLS AND QUALIFICATIONS:
Previous Microsoft Dynamics CRM experience
Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
Strong communication skills with the ability to communicate with both the business community and the technical community
Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
Ability to work with external (vendor) customers
Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
Team oriented and possess a continuous improvement mindset

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