Data Analytics and Transformation, Associate

Job Description

Join our Incentive Compensation team today!

As a Data Analytics and Transformation Associate within the Incentive Compensation team, you will promote operational revolution through data insights, KPI planning, and support automation. You will identify root causes, enhance performance, and support in shaping the future of our team. Join us! In this role, you'll support data-promoten decision-making and help improve operational efficiency. You'll assist with data analytics and KPI metric planning, identify opportunities for business improvement, and contribute to transforming processes into more automated and efficient forms. You'll also explore the root causes of daily operational issues and provide insights to enhance performance. This position is ideal for a proactive problem-solver with a keen eye for detail and a passion for using data to promote business success.

Key Job responsibilities -

• Collaborate in planning and developing comprehensive KPI metrics to align with organizational goals and guide strategic decisions.
• Conduct in-depth data analysis to uncover operational issues, identify root causes, and implement solutions for enhanced efficiency.
• Streamline daily activities by assessing current processes, support and will be involved in identifying areas for improvement and implementing innovative solutions to boost productivity.
• Assist in transforming processes by leveraging existing tools and technologies, support in identifying opportunities for automation, and minimizing manual effort.
• Work closely with cross-functional teams to implement data-driven improvements and ensure a smooth transition during process changes.
• Utilize SQL for data querying and analysis, ensuring accuracy and integrity.
• Actively identify opportunities for continuous improvement and implement innovative solutions to enhance processes and efficiency.
• Utilize ServiceNow knowledge to identify the root cause of inquiries and contribute to enhancing customer experience.
• Design, develop, and maintain interactive dashboards.
• Work with data from legacy systems and adept at integrating data from multiple flat files to develop cohesive solutions for comprehensive analysis and reporting.

Required qualifications, capabilities, and skills

• Minimum of 3+ years of experience in data analytics and data transformation with strong data driven decision making skills.
• Minimum of 2 years in project management and operations , with a proven track record in supporting automation projects and driving process improvements. Skilled in managing and analyzing large volumes of granular data, with the ability to synthesize and interpret complex information.
• Expertise in using tools such as Excel, PowerPoint, and Quick Sight or Tableau to translate data into actionable insights and compelling presentations.
• Adept at utilizing SQL for efficient data extraction and comprehensive analysis to support informed decision-making.
• Experienced with ServiceNow, with the ability to track and streamline inquiries, reducing manual effort and enhancing operational efficiency.
• Strong storytelling skills with analytics; able to communicate insights effectively
• Team player with ability to meet tight deadlines.
• Good verbal and written communication skills.

Preferred qualifications, capabilities, and skills

• Proactively integrates innovative technologies into day-to-day work, including the use of AI tools like large language models (LLMs), and actively shares with fellow colleagues.
• Knowledge of UI path and Alteryx is a preferred.
• Basic knowledge of Python
• Bachelor's degree in Information Technology, Business, or a related field.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.