Overview
On Site
$35 - $40 hourly
Contract - W2
Contract - Temp
Skills
Collaboration
Technical Support
Management
Customer Experience
Product Demonstration
Demonstrations
Computer Hardware
Customer Facing
Virtual Machines
Sensors
Leadership
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Customer Technical Demo Specialist in New York, NY.
Summary:
The Customer Welcome Center (CWC), in the Manhattan borough of New York City, is a high-profile venue that hosts executive-level briefings and immersive technology showcases. The client is seeking a Technical Demo Specialist to join the onsite team and ensure flawless execution of all technical aspects of customer engagements. This role is customer-facing and requires a professional with executive presence, strong troubleshooting skills, and the ability to collaborate across teams.
Key Responsibilities:
Daily Technical Operations:
* Maintain and support all IT and A/V equipment across briefing rooms and demo areas
* Implement and maintain new products and demos in coordination with the Demo Solutions Team
* Perform proactive maintenance and troubleshooting to ensure all systems are operational
Customer Event Support:
* Collaborate with the Customer Experience Program team to prepare for briefings and demos (e.g., virtual attendees, slides, sound checks)
* Provide full-duration technical support during events, including setup, monitoring, and breakdown
* Troubleshoot technical issues and escalate to internal teams or external vendors as needed
Demo & Showcase Management:
* Ensure all demo stations are functioning and aligned with the day's customer experience goals
* Support showcase tours by guiding through demos and following the Demo Guide
* Maintain strong relationships with the Demo Solutions Team for escalations and updates
REQUIREMENTS:
* Strong technical troubleshooting skills (IT, A/V, hardware/software)
* Experience supporting customer-facing events or executive briefings
* Ability to follow structured troubleshooting instructions and escalate appropriately
* Professional demeanor with executive presence
Preferred Skills:
* Familiarity with virtual machines and remote sensor technologies
* Experience coordinating with external vendors and cross-functional teams
* Comfort working in high-profile environments with senior leadership
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Customer Technical Demo Specialist in New York, NY.
Summary:
The Customer Welcome Center (CWC), in the Manhattan borough of New York City, is a high-profile venue that hosts executive-level briefings and immersive technology showcases. The client is seeking a Technical Demo Specialist to join the onsite team and ensure flawless execution of all technical aspects of customer engagements. This role is customer-facing and requires a professional with executive presence, strong troubleshooting skills, and the ability to collaborate across teams.
Key Responsibilities:
Daily Technical Operations:
* Maintain and support all IT and A/V equipment across briefing rooms and demo areas
* Implement and maintain new products and demos in coordination with the Demo Solutions Team
* Perform proactive maintenance and troubleshooting to ensure all systems are operational
Customer Event Support:
* Collaborate with the Customer Experience Program team to prepare for briefings and demos (e.g., virtual attendees, slides, sound checks)
* Provide full-duration technical support during events, including setup, monitoring, and breakdown
* Troubleshoot technical issues and escalate to internal teams or external vendors as needed
Demo & Showcase Management:
* Ensure all demo stations are functioning and aligned with the day's customer experience goals
* Support showcase tours by guiding through demos and following the Demo Guide
* Maintain strong relationships with the Demo Solutions Team for escalations and updates
REQUIREMENTS:
* Strong technical troubleshooting skills (IT, A/V, hardware/software)
* Experience supporting customer-facing events or executive briefings
* Ability to follow structured troubleshooting instructions and escalate appropriately
* Professional demeanor with executive presence
Preferred Skills:
* Familiarity with virtual machines and remote sensor technologies
* Experience coordinating with external vendors and cross-functional teams
* Comfort working in high-profile environments with senior leadership
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.