Overview
Skills
Job Details
Position: Production Support Consultant. Location: NYC, NY (Onsite / 3 days onsite/week)
Required Skillsets: SME product knowledge of BizManager (OpenText), Sterling File Gateway (IBM), Connect: Direct (IBM), Connect: Enterprise (IBM), and Sterling Control Center (IBM)
Strong support knowledge of file transfer protocols (e.g., SFTP, HTTPS, AS2) and encryption types (e.g., PGP)
Centralized monitoring, automation, and service-level alerting
Ability to perform technical troubleshooting and problem investigations
Working knowledge of z/OS, Unix, Linux, and Windows. Very strong in Perl scripting and sysadmin
ServiceNow
Desired Skillsets:
Working knowledge of network topologies, connectivity methods, and load-balancer/proxy solutions. Working experience with Azure
JCL and Shell scripting