Captiva Application Admin Specialist

A client of Innova Solutions is immediately hiring for a Captiva Application Admin Specialist

Position type: Contract

Duration: 12+ Months

Location: Remote

Description:

As a Captiva Application Admin Specialist, you will Perform:-

• Captiva Opentext Support: Provide technical support to end-users and internal teams who use the application, including troubleshooting issues, resolving problems, and answering questions related to the software.
• Vendor Communication: Act as the intermediary between the organization and Opentext, maintaining regular communication to convey the organization's requirements, report issues, and collaborate on solutions specific to the Captiva Opentext application.
• Installation and Configuration: Install, configure, and maintain the Captiva Opentext software application within the organization's IT infrastructure.
• Customization: Customize and adapt the Captiva Opentext application by writing or modifying code to meet the organization's specific requirements, including integrations, custom features, and tailored functionality.
• Updates and Maintenance: Keep the Captiva Opentext application up to date by applying patches, updates, and new releases. Perform routine maintenance to ensure optimal performance.
• Documentation: Create and maintain documentation related to Captiva OpenText application setup, configuration, customizations, troubleshooting procedures, and user guides.
• Integration: Collaborate with internal IT teams to seamlessly integrate the Captiva OpenText application with the organization's existing systems and infrastructure, ensuring smooth data flow and efficiency operation.
• Problem Resolution: Investigate and resolve technical issues and incidents related to the Captiva Opentext application, and escalate issues to Opentext when necessary, following up until resolution.
• User Training: Provide training and support to end-users, helping them effectively utilize the Captiva Opentext application and understand any new features or customizations.
• Performance Optimization: Continuously monitor the performance of the Captiva Opentext application and optimize its configurations to ensure efficiency and reliability.

Required Qualifications:

• Strong systems, network, and admin knowledge
• Experience with server access tools such as Remote Desktop, Citrix and others
• Experience in installing, upgrading, patching, and configuring software packages
• Administer servers, processes, and batches
• Automate manual processes
• Root cause analysis and write up
• Analyse incoming incidents/alerts and ensure appropriate prioritization and escalation
• Provide Level 2 Operational Support, including off-hours incident response
• Perform troubleshooting
• High School Diploma Required
• Experience with OpenText Intelligent Capture/Captiva v23.x or greater:
• Experience configuring Captiva Modules Designer, Administrator, ScanPlus.
• Experience in designing new Capture Workflows with Captiva
• Knowledge in Capture Flow Designer and scripting knowledge
• Knowledge in Captiva Advanced Recognition, Dispatcher, Extraction, Templates, Standard Import, Multi Directory Watch
• Experience with Captiva Web Client, Captiva RestAPI, Deployment process.
• Understanding of the Intelligent Capture capabilities and features
• Extraction, Image Processor, Standard OCR, Standard Export, Standard Import.
• Create and maintain templates and behaviours in Recognition Designer.
• Maintain VBA Recognition scripting.
• Familiar with Data Matrix bar code creation and scanning.
• Knowledge of scanning, imaging, and document related tools and technologies

Programming and Development:

• Advanced development level with C#, .Net, Rest Web services, and VB.
• Practical experience with modern scripting languages (Python, .Net, C#, Java)
• Working knowledge of DevOps and delivery tools (GitHub)
• Strong SQL skills
• Extensive Unit and Component test strategy, planning, and execution experience
• Experience working in the Agile methodology.

What makes you stand out:

• Minimum 5 years experience working with Captiva OpenText Intelligent Capture (no exceptions) (OpenText Intelligent Capture/Captiva v23 or greater is also a must
• Minimum 5 years work experience with Captiva Opentext Intelligent Capture. No exceptions.
• Experience with OpenText Intelligent Capture/Captiva v23.x or greater is required. No exceptions.
• An App Admin is part of the Solution support team and performs a specialized function that focuses on the reliability, performance, maintainability, and optimization of business applications.
• To be effective in the position, an App Admin must have strong experience supporting and configuring business critical document capture and transformation software

The ideal candidate will have: Captiva OpenText Intelligent Capture, App Admin and scripting languages.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Nikita Awasthi

PAY RANGE AND BENEFITS:

Pay Range*: <Between $60 per hour > OR $60 per hour>

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.