IT Operations Analyst and Support Professional

Overview

On Site
Up to $47
Contract - W2

Skills

Help Desk
IT Operations
Information Security
Accountability
Communication
Customization

Job Details

804 Technology is currently seeking a IT Operations Analyst and Support Professional for a contract to perm job opportunity located in Cary NC. The IT Operations Analyst performs IT operations and maintenance activities according to approved procedures, guidelines and standards. Supports customization and facilitates IT operations and maintenance processes. Implements programs and procedures for safeguarding data/information security and safety. The full job description and my contact information are listed below. If you are interested please respond be sending me your resume and your availability. Thank you in advance for your time.

Brian Smith
C:
H:

Job Title: IT Operations Analyst and Support Professional
Pay Rate: $47/hour
Location:
Job Description
IT Operations Analyst and Support Professional:
Position Description:

  • Performs IT operations and maintenance activities according to approved procedures, guidelines and standards.
  • Supports customization and facilitates IT operations and maintenance processes.
  • Implements programs and procedures for safeguarding data/information security and safety.
  • Executes and/or organizes relevant testings.
  • Designs and documents existing and changed IT operational processes.
  • Develops necessary service levels in order to fulfill business requirements.
  • Performs 2nd-level user help desk activities, individual coaching and trainings
  • Will adopt existing concepts, methodologies, etc. in order to create and open up new ways of approaching and fulfilling specific internal and external client requests or project requirements.
  • Communicates with vendors and service providers on an accountable level to solve principle local IT problems, or cooperates with centralized IT in that respect.
  • Manages complex IT installations and updates; and completes integration to communication network
  • Identifies IT problems and seeks resolutions without impact to end-user.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.