Director Release Engineer local in Chicago

• Direct one or more team(s) responsible for the establishment, documentation, and maintenance of Change and Release management processes and procedures
• Be accountable for the end-to-end release process
• Coordinate the scheduling of Change and Releases and maintain the release calendar
• Work with technical and business teams to prioritize and scope scheduled releases
• Manage risks and resolves issues that affect release scope, schedule and quality
• Direct and participate in release meetings
• Ensure accurate weekly release reporting
• Direct the team(s) responsible for the creation and managing of release branches
• Work with development and source code management to understand impacts of branches and code merges
• Be accountable for Go-Live activities including the execution of the deployment Plans
• Direct automation and the development of scripts and automation tools used to continuously improve the release process
• Work with other technical team members to resolve all release related issues
• Direct release review/retrospection meetings, gather feedback and ensure improvements are incorporated for future releases
• Drive and direct continuous improvement through trend reporting analysis and metrics management |Serve as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption
• Continually work towards making improvements in the release process
• Stay current on trends and regulations to ensure effectiveness and compliance
• Other job-related duties as assigned

Supervisory Responsibilities

• Manage a team

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• [Required] 10+ years of previous release and/or project management experience, (Solid understanding of project management principles preferred)
• [Required] Expert knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods
• [Required] Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams
• [Required] Expert experience working in an Agile environment
• [Required] Expert troubleshooting skills
• [Required] Have a flexible mindset with the ability to change as knowledge and conditions change, whether those changes are technical or business driven
• [Required] Willingness to support and execute the current release and deployment model in parallel to developing automation of the processes
• [Required] Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams
• [Required] Excellent oral and written communication skills, ability to effectively communicate with all levels of management and the business
• [Required] Excellent listening skills

Technical Skills:

• [Required] Experience with source control tools such as SVN
• [Required] Knowledge of DevOps and automation software such as Harness or similar. Excellent understanding of overall CICD pipelines and implementation.
• [Required] Experience with Microsoft Office desktop tools (Word, Excel and Power Point)
• [Required] 5+ years of previous Change and Release experience, (solid understanding of SDLC, ITIL and the Change and Release Management cycle)
• [Required] Expert knowledge of the ServiceNow platform including the Change and Release modules
• [Required] Solid understanding and experience of AWS, cloud computing, middleware and database technologies

Education and/or Experience:

• [Required] Bachelor s degree in Information Systems, Computer Science or related field or an equivalent combination of education and work experience
• [Preferred] Masters degree
• [Required] 10+ years of experience
• [Required] Experience in the financial industry
• [Required] Expert experience working in an Agile environment
• [Required] Experience leading a team

Certifications

• ITIL