Top Requirements (Must haves) | - 5+ year of experience open to someone coming from UX Design, UX Research, or Product Management also open to more of the business side/merchant background.
- Strong UX knowledge and perspective. Ability to assess website s user experience.
- Design of balance / analytical side / comfortable to learn analytics tool / more importantly very comfortable in PowerPoint
- Deep ecommerce knowledge required.
- Deep understanding of ecommerce UX best practices to drive customer acquisition, retention, and conversion across devices
- Candidates should understand what's a needle mover in ecommerce vs a violation of usability principal (i.e. ecommerce drivers, rather than just UX drivers)
- Ability to be strategic and tactical (see forest vs. the trees)
- Get in the weeds but be able to synthesize. Instead of delivering a ton of slides, know which the top issues/opportunities are to narrow down more of a systems thinker
- Strategic thinking around implementation able to differentiate quick wins from those requiring deeper functional development
- Ability to create a compelling PowerPoint/Figma presentations and influence stakeholder though live presentation skills
- Excellent communication and presentation skills to convey findings to stakeholders across design, product, and executive teams
- Strong background in site and customer experience research, including heuristic evaluations, customer journey mapping, and behavioral analysis
- Data-driven: proficient in leveraging both qualitative and quantitative data to uncover key behavioral insights and inform recommendations experience with tools such as Adobe Analytics, Quantum Metric or similar platforms
- Candidates with proven experience leveraging qualitative/quantitative data from data analytics & session replay for Quantum Metrics or Adobe Analytics are highly preferred
- Expert in analyzing merchandising strategies, product taxonomy, photography, and copy
- Awareness of evolving digital experience trends, including AI-assisted design, personalization, and next-gen interface patterns
- Strategic thinking and storytelling skills to synthesize insights into clear, actionable recommendations
- While not required to be a hands-on visual designer, experience leveraging design tools is a plus and should have a sharp eye for evaluating interface usability and able to create mockups that bring UX recommendations to life
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