Overview
Skills
Job Details
We are hiring a Senior Salesforce Developer to support a federal client project -This position requires a U.S. Born Citizen due to project-specific eligibility requirements.
Job Title: Senior Salesforce Developer (Leidos | Virtusa)
Location: Remote (Preferred: Reston, VA / Washington DC / Maryland area Local Candidates Only)
Type: Contract / C2H / W2 Only (U.S. Born Citizens Only)
Rate: As per market standards
Job Summary
The ideal candidate will have 10+ years of Salesforce development experience and strong expertise in Experience Cloud, Lightning Web Components (LWC), and Complex Flows. Experience with Case Management, Omni-Channel, Next Best Action (NBA), and AWS Connect/CTI integrations is highly desired.
Responsibilities
- Design, develop, and maintain Salesforce applications using LWC, Apex, and Flows.
- Implement Case Management workflows, including Omni-Channel routing, SLAs, and NBA configurations.
- Build and enhance Experience Cloud sites for improved user engagement.
- Integrate Salesforce with AWS Connect or similar CTI systems.
- Configure Next Best Action (NBA) activities and automation.
- Support Salesforce administration tasks such as profiles, permissions, and configurations.
Required Skills & Experience
- Minimum 10 years of Salesforce development experience.
- Proficiency in LWC, Experience Cloud, and Complex Flows.
- Strong knowledge of Case Management and Omni-Channel functionality.
- Familiarity with AWS Connect or CTI integration.
- Excellent problem-solving, documentation, and communication skills.
- Must be a U.S. Born Citizen (Federal project requirement).
Skill Matrix (to be filled by candidates):
Mandatory Skills | Years of Experience | Year Last Used | Rating (Out of 10) |
Integration with AWS Connect |
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Experience Cloud |
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Complex Flows |
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LWC (Lightning Web Components) |
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Looking forward to it.